Sylenia Jones
Supercuts Hair Salons
Cape Coral ,Fl
10
years of professional experience
Detail-oriented and empathetic with customer service experience looking to build a career in the cannabis industry. Proven ability to build rapport, assess individual client needs, and maintain strict inventory and cash-handling accuracy. Eager to learn new skills and foundational knowledge of cannabinoids to provide compassionate, compliant guidance to medical cannabis patients.
Work History
Supercuts
3 Years 4 Months- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Assistant Manager
2 Years 9 Months- Monitored inventory levels and reordered supplies to prevent service interruptions.
- Resolved customer concerns promptly, maintaining satisfaction and supporting repeat business.
- Inspected cleanliness, presentation, and readiness to maintain brand standards.
Smartstyle
7 Years 8 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Education
Cosmetology
Barbering
High School Diploma
Skills
Strong work ethic
Adaptability and flexibility
Customer service expertise
Staff training and development
POS system operation
Maintaining confidentiality
Customer education
Problem resolution
Experience
Cape Coral Technical College
- Volunteered at Campo Felipe Retirement Living, experience with applying make-up to all skin types, fast paste while also ensuring quality make-up application for every client
- Volunteer at Hearts and Homes for Veterans service and distribution center offering quick and efficient services.
Timeline
Supercuts
Supercuts Hair Salons
06.2023 - CurrentRead More
Smartstyle
Yarcuts
02.2019 - 2023Read More
Assistant Manager
Charlies
11.2016 - 08.2019Read More
Cape Coral Technical College
Barbering
Read More
Cape Coral Technical College
Cosmetology
Read More
Riverdale
High School Diploma
Read More