Sylest June
Otisville,MI
Summary
Dynamic professional with a proven track record at Goodwill Mid Michigan, excelling in career coaching and client relationship management. Expertise in graphic design using Adobe Photoshop complements strong organizational skills, driving team performance and achieving successful outcomes. Committed to fostering positive client experiences while efficiently managing high-volume front office operations. Recognized for exceptional communication abilities, keen attention to detail, and a collaborative approach that adapts seamlessly to evolving needs.
Overview
13
13
years of professional experience
Work History
Class Room Aide
NEMCSA Head Start
10.2025 - Current
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported children's development through play-based learning strategies.
- Monitored student behavior, ensuring a safe and positive learning environment.
- Coordinated with families to address children's educational needs and progress.
- Working in small group
- Cleaned and maintained classroom space to promote environment conducive to students' success.
- Monitored student classroom and outdoors activities to promote student safety.
- Counted children when lined up for various activities.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Helped teachers manage bus loading and unloading.
- Collated and stapled packets of worksheets and other materials.
- Assisted in the implementation of classroom management techniques, effectively maintaining a safe and orderly learning environment for all students.
- Promoted a positive classroom environment by fostering strong relationships with students and addressing behavioral issues promptly.
- Assisted in daily operations, ensuring compliance with safety protocols and procedures.
- Supported staff in executing tasks efficiently, enhancing overall workflow productivity.
- Observed and monitored children's activities.
- Supported children's development by encouraging teamwork and understanding of others.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
Receptionist
Merchants and Medical
08.2025 - 09.2025
- Managed incoming calls, routing to relevant departments for prompt resolution.
- Organized and maintained physical and digital filing systems for efficient access.
- Entered data from various sources into company database with high accuracy.
- Collaborated with departments to ensure timely submission and updates of data.
- Assisted with administrative tasks, including filing and data entry operations.
- Performed data entry from paper documents and emails into computer systems efficiently.
- Entered insurance data accurately into internal systems.
- Verified client information for consistency and completeness.
- Maintained confidentiality of sensitive client information at all times.
- Scanned insurance policies into digital format for storage in database.
- Verified accuracy of data entry, corrected errors, and updated existing records.
Youth Wrestling Club Secretary
Lakeville Wrestling
11.2022 - Current
- Coordinated communication between club members and external organizations for effective collaboration.
- Planned and executed successful club events to boost member engagement.
- Managed membership database, ensuring accurate updates of contact information and timely renewals.
- Maintained financial records while overseeing budgeting for club expenses effectively.
- Researched grant funding opportunities and prepared official submissions for funding support.
- Facilitated discussions to gather feedback for operational improvements.
- Organized club meetings, documenting minutes and agendas for future reference.
- Developed promotional materials to enhance club visibility within community.
Retail and Reservation Specialist
Outdoor Adventures, Inc.
07.2025 - 10.2025
- Managed cash register operations, processing transactions and returns with accuracy.
- Maintained precise records of daily sales, returns, and voids for end-of-day reconciliation.
- Resolved customer complaints regarding refunds or exchanges promptly and professionally.
- Trained new hires on cash handling procedures, company policies, and customer service standards.
- Conducted regular audits of cashier drawers to identify discrepancies in cash transactions.
- Maintained organized checkout area by restocking supplies as needed.
- Utilized point-of-sale (POS) system efficiently to ensure quick transaction processing.
- Assisted in inventory management by conducting stock checks and placing orders for low-stock items.
Caregiver
The June Family
03.2020 - 07.2025
- Provided daily personal care and support to clients with diverse needs.
- Assisted clients with mobility for safe navigation in various environments.
- Maintained cleanliness and organization of living spaces for client comfort.
- Communicated effectively with families regarding client needs and preferences.
- Coordinated transportation for clients to medical appointments and social events.
- Supported bathing, dressing, and personal care tasks for clients.
- Contributed innovative ideas to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving issues with knowledgeable service.
Graphic Designer
Curtis and Printing
08.2012 - 01.2020
- Conducted customer service via phone, demonstrating politeness and efficiency.
Collaborated directly with clients to design custom business cards and logos.
Leveraged Adobe Illustrator, Photoshop, and InDesign for creative projects.
Brought logo designs to life by converting sketches into digital formats.
Learned operation of commercial equipment including presses and cutters.
Executed screen printing tasks manually on four-color equipment and signage presses.
Employed UV inks along with drying technology for superior print finishes.
Left position due to company insolvency.
Job Coach Trainer
Goodwill Mid Michigan
06.2014 - 03.2016
- Delivered personalized career coaching to individuals seeking employment opportunities.
- Assisted clients in identifying strengths and skills to formulate effective job search strategies.
- Provided resources for education and skill development to overcome employment barriers.
- Maintained current knowledge of hiring trends, industry demands, and best practices in resume writing.
- Monitored clients' job search progress through regular check-ins and assessments.
- Fostered relationships with employers, resulting in increased referrals for open positions.
- Designed a mentorship program connecting experienced professionals with entry-level candidates.
- Supported individuals with mental disabilities in factory settings to navigate workplace challenges.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring [Number]%.
- Trained and mentored [Number] new personnel hired to fulfill various roles.
Education
Early Child Hood - CACFP
Michigan Registry
Online10.2025
Early Child Hood - FERPA
Michigan Registry
Online10.2025
High School Diploma -
Millington High School
Millington, MI05-2012
Skills
- Sales and customer service experience
- Time management expertise
- Customer service expertise
- Cash management expertise
- Strong verbal and listening skills
- Customer feedback analysis
- Dependable team player
- Effective decision-making
- Accurate data input
- Efficient data organization
- Customer relationship development
- Data entry
- Organization skills
Effective phone and email communication
Timeline
Class Room Aide
NEMCSA Head Start
10.2025 - Current
Receptionist
Merchants and Medical
08.2025 - 09.2025
Retail and Reservation Specialist
Outdoor Adventures, Inc.
07.2025 - 10.2025
Youth Wrestling Club Secretary
Lakeville Wrestling
11.2022 - Current
Caregiver
The June Family
03.2020 - 07.2025
Job Coach Trainer
Goodwill Mid Michigan
06.2014 - 03.2016
Graphic Designer
Curtis and Printing
08.2012 - 01.2020
Early Child Hood - CACFP
Michigan Registry
Early Child Hood - FERPA
Michigan Registry
High School Diploma -
Millington High School