Sylissa Falquez
Gilbert,AZ
Summary
Dynamic Field Supervisor with proven expertise at Eco Dry Restoration LLC, adept at enhancing operational efficiency through effective task delegation and meticulous quality control. Recognized for building strong client relationships and successfully managing multiple projects, ensuring timely completion and high customer satisfaction. Skilled in operations planning and schedule coordination.
Overview
5
5
years of professional experience
Work History
Field Supervisor
Eco Dry Restoration LLC
02.2021 - Current
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Met with customers to resolve issues and build productive relationships.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
Field Technician
Bingham Restoration LLC
01.2020 - 10.2020
- Maintained client relationships by addressing concerns and ensuring successful project completion.
- Reduced job timeframes through efficient delegation of tasks among team members.
- Assessed property damages, accurately documenting findings to support insurance claims processing.
- Demonstrated adaptability by effectively managing multiple projects simultaneously, prioritizing tasks based on urgency and maintaining strict deadlines.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment.
Education
High School Diploma -
Ray High School
Kearny, AZ05-2020
Skills
- Field operations
- Schedule coordination
- Operations planning
- Task delegation
Languages
SIGN LANGUAGE
Native or Bilingual
Timeline
Field Supervisor
Eco Dry Restoration LLC
02.2021 - Current
Field Technician
Bingham Restoration LLC
01.2020 - 10.2020
High School Diploma -
Ray High School
Similar Profiles
James ProudfootJames Proudfoot
Project Manager at All Dry RestorationProject Manager at All Dry Restoration
Maria MauricioMaria Mauricio
Public Outreach Coordinator/Research Assistant at Bushy Lake Eco-Cultural Restoration ProjectPublic Outreach Coordinator/Research Assistant at Bushy Lake Eco-Cultural Restoration Project
Keonte' AskewKeonte' Askew
Operations Manager at Zen Dry RestorationOperations Manager at Zen Dry Restoration
Jennifer QuinnJennifer Quinn
Transcriptionist at Self-employedTranscriptionist at Self-employed
Jared MoodyJared Moody
Patient Care Advocate at Express ScriptsPatient Care Advocate at Express Scripts