Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sylvester Arnold

Lexington,SC

Summary

Dynamic and collaborative Cloud Engineer with a robust background spanning three years in system and network administration. Proficient in managing diverse server infrastructures Unix, Linux, and Windows platforms. Recognized for expert-level proficiency in Amazon Web Services (AWS), encompassing EC2, S3, RDS, and other essential services. Extensive experience in architecting, designing, and implementing scalable infrastructure solutions. Adept at leveraging Terraform for Infrastructure as Code (IaC) and automating processes with scripting languages like Python. Strong communicator and quick learner committed to achieving challenging objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

AWS SysOps Administrator-DevOps

Diesel Laptops
08.2018 - Current
  • Managed setup and administration of Linux servers on Amazon EC2, EBS, ELB, SSL, Security Groups, RDS, IAM, and expanded into Azure environments
  • Implemented robust networking configurations, including VPC, Subnets, and VPN connections, optimizing connectivity and security across cloud infrastructures
  • Orchestrated the deployment and management of containerized applications using Amazon ECS (Elastic Container Service) and Kubernetes for Azure
  • Implemented advanced monitoring and logging solutions utilizing AWS CloudWatch, CloudTrail, and Azure Monitor for proactive system health monitoring and troubleshooting
  • Led the design and implementation of highly available and fault-tolerant architectures using AWS Auto Scaling, Azure Load Balancer, and Traffic Manager
  • Spearheaded the migration of on-premises workloads to the cloud, leveraging AWS Migration Hub and Azure Migrate for seamless transitions
  • Implemented disaster recovery strategies and backups leveraging AWS Backup, Azure Backup, and Site Recovery services to ensure data integrity and business continuity
  • Collaborated with development teams to streamline CI/CD pipelines using Jenkins, GitLab CI/CD, and Azure DevOps for efficient application delivery
  • Implemented infrastructure as code (IaC) using Terraform and Azure Resource Manager (ARM) templates to automate the provisioning and configuration of cloud resources
  • Conducted regular security audits and implemented best practices for securing cloud environments, including identity and access management (IAM), encryption, and network security groups (NSGs)
  • Provided mentorship and training to junior team members on cloud technologies and best practices, fostering a culture of continuous learning and improvement.

Desktop Support Technician

Michelin North America
05.2013 - 08.2018
  • Provided comprehensive deskside support to end-users, offering technical assistance and troubleshooting expertise across various platforms, including Windows and macOS environments
  • Diagnosed and resolved hardware and software issues promptly, ensuring minimal downtime and maximum productivity for end-users
  • Installed, configured, and maintained operating systems, applications, and peripherals to meet the needs of diverse user groups within the organization
  • Conducted regular software updates, patches, and system upgrades to enhance performance, security, and reliability of desktop environments
  • Collaborated with cross-functional teams to develop and implement standardized desktop configurations, ensuring consistency and compliance with corporate IT policies
  • Proactively identified opportunities to streamline workflows and improve user experience through the adoption of new technologies and best practices
  • Provided training and technical guidance to end-users on the use of hardware and software applications, empowering them to troubleshoot common issues independently
  • Maintained accurate inventory records of hardware and software assets, facilitating efficient procurement and replacement processes
  • Supported remote users through remote desktop tools and virtual collaboration platforms, delivering prompt and effective assistance regardless of location
  • Acted as a liaison between end-users and IT support teams, ensuring timely escalation and resolution of complex technical issues.

Education

BS - Information Technology

National American University
Rapid City, South Dakota
02.2018

Associate - Information Technology

National American University
Rapid City, South Dakota
08.2017

Skills

  • Proficient deployment, management, and optimization of scalable, highly available systems on AWS and Azure cloud platforms
  • Comprehensive understanding of cloud networking concepts, including VPC, Subnets, VPNs, and CDN configurations
  • Selection and implementation of appropriate cloud services based on compute, storage, networking, and security requirements
  • Identification and application of operational best practices for efficient and cost-effective cloud infrastructure management
  • Estimation and optimization of operational costs within AWS and Azure environments, leveraging cost management tools and strategies
  • Expertise in migrating on-premises workloads to the cloud, ensuring seamless transitions and minimal downtime
  • Implementation of disaster recovery and backup strategies using native cloud services, ensuring data integrity and business continuity
  • Proficient automation of infrastructure provisioning and configuration using Terraform, AWS CloudFormation, and Azure Resource Manager (ARM) templates
  • Development and maintenance of CI/CD pipelines across multiple environments, utilizing tools like Jenkins, GitLab CI/CD, and Azure DevOps
  • Strong understanding and implementation of cloud security best practices, including IAM, encryption, and network security controls

Certification

  • AWS Certified Solutions Architect Professional
  • Microsoft Certified: Azure Administrator Associate
  • AWS Certified SysOps Administrator Associate
  • AWS Certified Solutions Architect Associate
  • Cisco Certified Network Associate

Timeline

AWS SysOps Administrator-DevOps

Diesel Laptops
08.2018 - Current

Desktop Support Technician

Michelin North America
05.2013 - 08.2018

BS - Information Technology

National American University

Associate - Information Technology

National American University

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Sylvester Arnold