Sylvester Paul Garcia
Phoenix,AZ
Overview
18
18
years of professional experience
Work History
Fleet Specialist
AAA MountainWest
Phoenix, Arizona
11.2021 - Current
- Created reports detailing daily activities, repair costs, and other relevant data regarding fleet operations.
- Provided support for drivers during emergency situations such as breakdowns or accidents.
- Responded quickly to customer inquiries related to vehicle availability or service issues.
- Ensured that all government regulations pertaining to operating a commercial motor vehicle were met at all times.
- Prepared and led staff training and instruction.
- Assessed job sites to determine work needed.
- Processed insurance claims efficiently using company software systems.
Manager
Starbucks
Glendale, Arizona
10.2010 - 11.2021
- Oversaw daily operations, ensuring efficiency and quality standards were met.
- Reviewed financial data and prepared monthly balance sheets, profit and loss statements, and other reports to summarize current and projected company financial position.
- Trained and mentored staff on customer service and product knowledge to enhance customer experience.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Coordinated staff schedules to optimize labor resources effectively.
- Coached and mentored team members to improve job performance and skill development.
Framer
Roel Construction
Palm Desert, California
06.2008 - 10.2010
- Constructed framing structures for residential and commercial projects.
- Collaborated with team members to achieve precise measurements and alignment for framing projects.
- Interpreted blueprints to facilitate effective framing construction processes.
Education
Valor Leadership Course
08-2025
High School Diploma -
Amistad High School
Indio, CA06-2010
Skills
- Report preparation
- Regulatory compliance awareness
- Self-motivation
- Positive attitude
- Customer service
- Time management
Timeline
Fleet Specialist
AAA MountainWest
11.2021 - Current
Manager
Starbucks
10.2010 - 11.2021
Framer
Roel Construction
06.2008 - 10.2010
Valor Leadership Course
High School Diploma -
Amistad High School