Sylvia Asimi
Markham,Ontario
Summary
• Operations Administrator with proven experience in operational support, administrative coordination, and office management. Highly organized and detail-oriented, with a strong focus on process improvement, operational efficiency, and supporting profitability. Known for effective communication, adaptability, and reliability in ensuring smooth daily operations and advancing team and organizational goals.
Overview
1
1
Certificate
Work History
Office Cleaner Building Maintainance
Limen Group Const. Ltd
Thornhill, ON, Canada
06 2023 - 04 2024
- Performed cleaning and floor care (dusting, vacuuming, mopping, polishing) in offices, suites, entrances, restrooms, and common areas.
- Collected waste and maintained supply inventory, ensuring compliance with disposal protocols.
- Conducted routine inspections, reported deficiencies, and upheld hygiene standards in high-traffic areas.
- Monitored exterior grounds, parking lots, and waste/smoking zones, removing litter and debris.
Cleaning Supervisor
Jukebox Live Resto-Lounge
Pickering, ON, Canada
11 2011 - 11 2020
- Oversaw sanitation and floor care using eco-friendly products in compliance with WHMIS and infection-control standards.
- Conducted daily facility inspections, completing checklists and reporting maintenance needs.
- Supported workplace health and safety initiatives; managed waste, recycling, and hazardous materials.
- Consistently recognized for maintaining exceptional cleanliness in washrooms and lounges.
Operations Administrator
Walmart Canada
Markham, ON, Canada
10 2005 - 06 2020
- Conducted audits, financial reviews, and expense tracking to ensure compliance and accuracy.
- Assisted in budget planning; managed costs for vendors, equipment, and supplies.
- Maintained corporate files, budgets and records for various store accounts, supporting audits, training, and system updates.
- Supported data analysis/reporting to reduce losses and improve sales performance.
- Assisted Human Resource functions, including recruitment, mentorship, onboarding, and training.
- Handle incoming and outgoing mail, deliveries, and packages.
- Provide general administrative support, including filing, organizing, and scheduling.
- Maintain a professional and welcoming atmosphere at all times.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Customer Service Manager
Walmart Canada
Markham, ON, Canada
10 2004 - 10 2005
- Managed customer service including complaints, orders, and returns in compliance with Walmart policies.
- Greet clients and visitors with a positive, friendly attitude.
- Answer and directed phone calls on a multi-line switchboard in a courteous manner.
- Led the recruitment and training of associates, providing mentorship and coaching to optimize performance.
- Building business relationships with customers via instore, over the phone or email.
- Processing customer orders, returns, assisting with product reccomendations using Walmarts System.
Office Assistant
Providence Healthcare & Rehabilitation Center
Scarborough, Ontario
05 2001 - 11 2003
- Coordinated scheduling, events, and donor outreach using strong organizational and communication skills.
- Ensured compliance with hospital policies, safety standards, and senior care best practices.
- Streamlined administrative systems to support fundraising and donor engagement.
- Managed multi-line phone system, directing calls, providing information, and booking appointments.
- Monitored office supplies and resources to maintain smooth operations.
- Handled mail, filing, document prep, faxing, and courier services.
Education
Ontario Academic Courses Diploma (O.A.C. Grade 13) -
David and Mary Thomson Collegiate
Skills
●Team Leadership & Coordination
●Financial Reporting
●Social Media Platforms
●WHMIS Compliance
●Purchase Orders
●Client Service
●Vendor Negotiation
●Inventory Management
●Communication Skills
●Organizational Skills
●Internal Auditing
●Complaint Resolution
●Teams
●System Data Entry
●Staff Training & Mentorship
●Microsoft Office Suite/Outlook
●Waste Management
●Team Coordination
●Recordkeeping Management
●Cost Efficiency Initiatives
Certification
- WHMIS Certification
- Health & Safety Awareness in 4 Steps
- Advanced Emergency First Aid & CPR AED – Level C
- Anti-Money Laundering & Fraud Detection
Timeline
Office Cleaner Building Maintainance
Limen Group Const. Ltd
06 2023 - 04 2024
Cleaning Supervisor
Jukebox Live Resto-Lounge
11 2011 - 11 2020
Operations Administrator
Walmart Canada
10 2005 - 06 2020
Customer Service Manager
Walmart Canada
10 2004 - 10 2005
Office Assistant
Providence Healthcare & Rehabilitation Center
05 2001 - 11 2003
Ontario Academic Courses Diploma (O.A.C. Grade 13) -
David and Mary Thomson Collegiate