Sylvia Golindano
Miami,FL
Summary
Results-driven supervisor with proven track record in managing club operations effectively. Successfully led teams to enhance customer satisfaction and streamline processes. Demonstrated leadership and communication skills in dynamic environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Club Manager
Planet Fitness
Miami, FL
01.2023 - Current
- Supervise daily operations and oversee staff performance in a fast-paced environment.
- Create and manage employee schedules to ensure proper coverage and operational efficiency.
- Train new team members on company procedures, customer service standards, and compliance policies.
- Monitor performance, address workplace concerns, and promote a professional team culture.
- Oversee documentation, reporting, and financial transaction accuracy.
- Developed and implemented strategic marketing initiatives to boost club visibility and membership growth.
Administrative & Legal Support Specialist
Independent Contracting
Miami, FL
01.2021 - Current
- Manage client intake processes and maintain accurate case documentation.
- Ensure compliance with procedural requirements and confidentiality standards.
- Coordinate communications between clients and relevant parties to support workflow efficiency.
- Maintain organized filing systems and track deadlines.
- Coordinated document management processes to ensure timely filing and retrieval of legal documents.
Education
Bachelor of Science - Nursing (BSN)
West Coast University
08-2029
Paralegal Studies Certificate - undefined
University of Miami
Skills
- Team Leadership & Staff Supervision
- Scheduling & Workforce Management
- Performance Monitoring & Coaching
- Operational Oversight
- Conflict Resolution
- Customer Service Excellence
- Administrative Documentation & Reporting
- Policy Compliance & Risk Awareness
Certification
- Florida Notary Public
- Microsoft Office Specialist
- QuickBooks Certification
- CPR Certification (Valid through 2027)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Club Manager
Planet Fitness
01.2023 - Current
Administrative & Legal Support Specialist
Independent Contracting
01.2021 - Current
Paralegal Studies Certificate - undefined
University of Miami
Bachelor of Science - Nursing (BSN)
West Coast University