Sylvia Hernandez
Bakersfield,CA
Summary
Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Esthetician
Self-employeed
12.2019 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Stocked treatment rooms with proper supplies.
- Reduced appointment cancellations by implementing effective reminder systems and maintaining open communication with clients.
- Manage all expenses to keep the business flowing
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Retail Worker
Sports Wear Mart
03.2018 - 04.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Answered questions about store policies and addressed customer concerns.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
License - Esthetician
Milan Institute- Bakersfield
Bakersfield, CA03.2021
High School Diploma -
West High School
Bakersfield, CA05.2018
Skills
- Sanitization
- Social Media Marketing
- Eyelash extension application
- Scheduling
- [State] licensed esthetician
- Excellent team player
- Customer Service
- Client Consultations
- Records Management
- Reliability and punctuality
- Patience and Empathy
- Cash Handling Accuracy
- Store maintenance
- Professional Appearance
- Cash Register Operation
- Inventory Tracking
Timeline
Esthetician
Self-employeed
12.2019 - Current
Retail Worker
Sports Wear Mart
03.2018 - 04.2020
License - Esthetician
Milan Institute- Bakersfield
High School Diploma -
West High School