Sylvia Hoyt
Savannah-Chatham County Public School System
Savannah,Georgia
38
Years of experience
Experienced kindergarten teacher with expertise in differentiated instruction, lesson planning, classroom management, and parent communication. Strong background in early childhood development, curriculum alignment, and accurate record keeping.
Work History
Kindergarten Teacher
10 Years 9 Months- Designed standards-based kindergarten lessons aligned with district curriculum and state learning objectives.
- Differentiated instruction to support diverse learners through small-group reading, math, and phonics activities.
- Implemented classroom management routines that promoted safe, structured, and engaging learning environment.
- Assessed student progress using formative data to adjust instruction and target skill gaps.
- Communicated regularly with families regarding behavior, academic growth, and classroom expectations.
- Maintained accurate records, documentation, and reports to support compliance and instructional planning.
Customer Service Representative
8 Years 3 Months- Processed reservations, exchanges, and itinerary changes using airline ticketing systems.
- Resolved passenger inquiries, delivering accurate fare, schedule, and policy information.
- Assisted travelers with baggage concerns, rebooking, and irregular flight disruptions.
- Coordinated check-in and boarding procedures, maintaining smooth gate operations.
- Documented customer issues accurately, supporting follow-up and service recovery efforts.
- Maintained composure during high-volume operations, ensuring consistent service and passenger satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Sales Representative/Engraver
9 Years 4 Months- Built strong client relationships through responsive phone and email communication
- Managed customer inquiries, providing accurate product guidance and order support
- Prepared quotations, invoices, and order details for custom award requests
- Confirmed customer approval for artwork proofs and revisions to confirm customer approval
Owner Trophy Shop
19 Years 10 Months- Directed daily operations, aligning services, schedules, and resources with business priorities.
- Managed budgets, expenses, and invoicing to support consistent financial control.
- Negotiated vendor and client agreements to maintain favorable terms and long-term relationships.
- Oversaw compliance with safety, licensing, and regulatory requirements across operations.
- Coordinated maintenance, repairs, and equipment readiness to reduce downtime.
- Evaluated workflow issues and implemented process improvements to increase efficiency.
- Built and retained customer relationships through responsive communication and reliable service.
- Trained support staff and monitored performance to sustain quality standards.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Education
Reading Specialist - Early Childhood Education
Master of Arts - Early Childhood Education
Bachelor of Arts - History/ Education
Skills
Classroom instruction
Lesson planning
Differentiated instruction
Curriculum planning
Classroom management
Classroom organization
Student assessment management
Lesson planning
Early childhood development
Positive behavior support
Group and individual instruction
Early reading
Educational games
Special needs support
Parent communication
Faculty collaboration
Academic record keeping
Timeline
Kindergarten Teacher
Savannah-Chatham County Public School System
08.2005 - 05.2016Read More
Customer Service Representative
ValuJet/Air Tran Airways
03.1995 - 06.2003Read More
Customer Sales Representative/Engraver
Savannah Awards
02.1992 - 06.2001Read More
Owner Trophy Shop
Owner-Operator
04.1978 - 02.1998Read More
Savannah-Chatham County Public School System
Reading Specialist from Early Childhood Education
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Armstrong Atlantic State University
Master of Arts from Early Childhood Education
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Armstrong Atlantic State University
Bachelor of Arts from History/ Education
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