Sylvia Ikechi Iweajunwa
Houston,TX
Summary
Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Warehouse Lead
Golden King Building Material Limited
Warehouse Lead
Golden Kings Building Material Limited
Aba, Abia State- Country Nigeria
09.2023 - 01.2024
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Supervised warehouse operations by managing employees during shifts.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Lead Sales Associate
Nicen Industry Limited
Aba, Abia State- Country Nigeria
10.2018 - 08.2023
- Handled cash register operations and customer transactions to process payments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Greeted customers and provided product advice to increase sales.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Trained new sales associates to ensure consistent performance across the team.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
Education
High School Diploma -
Community High School
Nigeria07.2018
Skills
- Supervisory Experience
- Order Picking
- Product Packaging
- Shipping and receiving
- Warehouse functions
- Performance Improvement
- Teamwork and Collaboration
- Motivated Team Player
- Packing and shipping
- Warehouse Safety
Timeline
Warehouse Lead
Golden Kings Building Material Limited
09.2023 - 01.2024
Lead Sales Associate
Nicen Industry Limited
10.2018 - 08.2023
Warehouse Lead
Golden King Building Material Limited
High School Diploma -
Community High School