Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sylvia Jiang

Flushing,NY

Summary

Results-driven Talent Acquisition Partner with a proven ability to source top talent, foster strong stakeholder relationships, and drive recruitment strategies. Known for exceptional communication, problem-solving, and collaboration skills. Thrives in fast-paced, high-pressure environments, consistently delivering high-quality outcomes. Quick to adapt, learn new skills, and take on challenges to support organizational success.

Overview

9
9
years of professional experience

Work History

Talent Acquisition Partner

TikTok
New York, NY
06.2022 - Current
  • Successfully made 129 hires, including 13 leadership positions, collaborating across multiple departments, such as Governance & Experience, US Data Security, and US Operations.
  • Rapidly adapted to TikTok’s culture; praised by the manager for my seamless integration and flexibility, selected as a Sourcer interviewer in my third week due to quick integration and flexibility
  • Top performer on the TAP team in June 2024, achieving 12 offer acceptances
  • Advocated for three rejected candidates, successfully securing two hires and one currently in process by presenting compelling cases and aligning candidate experience with team needs
  • Streamlined recruitment processes: reduced resume evaluation time from 4.4 days to 1.4 days, interview scheduling from 12.7 days (Jan-May 2024) to 9 (Jun 2024) and time-to-hire from 52.5 days to 30.2 days (from span of Jan-Jun 2024), improving operational efficiency and candidate experience. Received (3) proactive Anytime Feedback from hires highlighting exceptional care, communication, and professionalism.
  • Developed the RTO-5 and No Relocation to Seattle Tracker and compiled weekly summary reports detailing rejection trends, YOE, candidate source, and diversity metrics, providing leadership with actionable insights
  • Created and shared a comprehensive Category Managers Meet-and-Greet guide, enhancing understanding of backgrounds, daily operations, key competencies, and strategic perspectives
  • Led the Category Manager Super Day Interview Initiative, coordinating and optimizing the interview process, resulting in 16 hires across Key Accounts and SMB Category Ops within two months
  • Partnered with the TA Lead to design and deliver sourcing demo sessions for business teams, creating a user-friendly PowerPoint presentation for ongoing reference. Led the inaugural sourcing session for the Beauty & Personal Care team, generating 30 candidate leads, extending 16 interview invitations, and securing 2 job offers.
  • Sourced and hired for the new Business Development Manager role, creating a robust pipeline with 10+ candidates engaged in the first week and proactively developing qualifying questions to streamline candidate evaluation
  • Onboarded 11 team members by providing comprehensive resources, guiding them through essential tools, and facilitating their integration into the team
  • Co-authored a TA HR Interview Guide that is still in use, ensuring structured interviews and alignment on cultural fit, leadership potential, and motivation for candidates moving to the offer stage.he offer stage.
  • Led one of the first Talent Mapping projects within the team with two others as part of the GNE TA team in 2022, collaborating to collect market insights on competitors' organizational structure, team sizes, compensation, and role equivalents.
  • In October 20, 2022, with one remaining headcount, I took over GNE Product hiring from a colleague, successfully hiring four Product Managers for the team and backfilling the last USDS Tier 2 Specialist role within one month.
  • Mentored five sourcers, guiding them through the entire recruitment lifecycle. Optimized weekly hiring documentation, improved stakeholder engagement strategies, and provided ongoing feedback on reports, negotiations, and offer strategies, including handling minimum and maximum offers. Worked with a sourcer starting in July 2022, and her offer extended quadrupled in August 2022 compared to previous months.

Technical Recruiter

Republic
New York, NY
01.2022 - 03.2022
  • Managed all crypto, product, and engineering hiring processes for approximately 18 open requisitions, including relationships and process flow with key third-party vendors. Made 3 successful hires.

Corporate Recruiter (First Full-time Talent Hire)

Republic
New York, NY
08.2021 - 01.2022
  • Pioneered talent acquisition efforts as the first full-time recruiter, establishing recruiting processes from the ground up to support scaling teams
  • Managed candidate pipelines and recruiter workflows in Lever, overseeing both technical and non-technical roles, with 30 successful hires from August to December 2021.
  • Created and implemented the intake form and Recruiting Guidelines/Best Practices document; received high praise from the VP of Engineering.

Associate Recruiter (High Volume Full-cycle)

Better.com
New York, NY
08.2020 - 08.2021
  • Developed and executed inbound and outbound sourcing strategies to attract and manage top talent effectively
  • Managed candidate pipelines and recruiter workflows in Greenhouse, recruiting for six different roles across sales/ops and real estate teams, resulting in hiring 136+ with a 92% acceptance rate from November 2020 to August 2021 (#1 performer on Sourcer team)
  • Mentored, trained, and led six Recruiting Rotational Analysts to source and build out sales pipelines
  • Trained seven agency recruiters on application review processes, internal procedures, and interview plans, serving as a continuous point of contact

Recruiting Coordinator

Better.com
New York, NY
09.2019 - 10.2020
  • Managed and monitored all candidate communications, onsite visits, and coordinated interviews for various teams, including financial products, corporate finance, growth & marketing, strategy & operations, partnerships, and tech
  • Trained and onboarded four Recruiting Coordinators, boosting team efficiency and performance
  • Onboarded 50+ employees and revamped onboarding processes and onsite management practices, enhancing overall talent acquisition workflows
  • Streamlined interview communication, ensuring interviewers received up-to-date details, including lineup, role, location/Zoom link, case study, and resume
  • Partnered with Benefits & Compensations Specialist and HRIS Operations Analyst to develop and refine content for the Manager Resource Center using Guru, a real-time knowledge management solution

Virtual Freelance HR Consultant

Psych2Go
New York, NY
05.2018 - 09.2019
  • Recruited animators, voice-over artists, scriptwriters, and volunteers for Psych2Go’s YouTube channel (12.5M+ subscribers), driving talent acquisition for key content creation roles
  • Enhanced community engagement by actively responding to comments, fostering a positive viewer experience, and building strong audience relationships
  • Analyzed video content and provided strategic feedback on human capital, project execution, and ongoing challenges to optimize team performance
  • Wrote and edited two high-performing scripts, collectively generating over 680,000 views and 35k+ likes, and 5,500+ comments, contributing to content success and channel growth

Freelance HR Consultant

Dearest, Inc.
New York, NY
10.2018 - 12.2018
  • Revamped job postings and created an educators’ FAQ, streamlining recruitment and onboarding processes, and successfully hired four educators
  • Sourced, interviewed, and onboarded 5 educators, ensuring alignment with organizational needs and fostering a smooth transition into the role
  • Researched and recommended workflow improvements, implementing changes that enhanced operational efficiency
  • Planned and organized the Dearestgiving event, delivering a presentation on mindfulness to promote well-being and engagement among educators

Career Coaching Team Assistant & Office Manager

New York University Stern School of Business
New York, NY
08.2015 - 05.2018
  • Managed recruitment and logistics for the 2018 Career Mentor program, conducted 23 interviews, and communicated effectively with interviewers regarding scheduling and logistics
  • Developed a front desk etiquette manual, trained and onboarded five administrative aides, four undergraduate assistants, and 27 MBA Career Fellows to ensure high service standards
  • Project-managed MBA students’ orientation (LAUNCH Explore Day 1), ensuring smooth execution and engagement for incoming students
  • Partnered with Operations and International Career Development Directors to launch an online tool enabling MBA students to schedule coaching and mock interview appointments
  • Restructured the MBA2 Job Search Status and Job Offer Form, streamlining data collection and entering job search updates for 956+ MBA students into career accounts
  • Redesigned MBA newsletter templates, optimizing efficiency and delivering mobile-friendly, weekly updates on events, opportunities, and resources to 800+ students
  • Managed office front desk website, updating training manuals, organizational charts, and FAQs to improve internal communication and resources
  • Completed voluntary customer service training, enhancing service quality and improving operational efficiency

Education

Human Resources Management

New York University
New York, NY

Bachelor of Arts - Economics & Psychology (Double Major)

Syracuse University
Syracuse, NY

Skills

Tools and Software:

  • Recruiting/ATS: Feishu Hire, Greenhouse, iCIMS, Lever, ePlus, and Symplicity
  • HRIS/Payroll: ADP, Lawson
  • Sourcing/CRM: Gem, Salesforce
  • Candidate Screening & Compliance: SparkHire, VMock, E-Verify
  • Communication & Collaboration: Slack, Google Suite, Lark
  • Project Management: Airtable, Mondaycom, Notion, and Trello
  • Workflow Management: AP Workflow, ServiceNow, One2One
  • Knowledge Management: Guru

Languages

English
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Limited
Wenzhounese
Limited
Spanish
Elementary
Italian
Elementary
Japanese
Elementary

Timeline

Talent Acquisition Partner

TikTok
06.2022 - Current

Technical Recruiter

Republic
01.2022 - 03.2022

Corporate Recruiter (First Full-time Talent Hire)

Republic
08.2021 - 01.2022

Associate Recruiter (High Volume Full-cycle)

Better.com
08.2020 - 08.2021

Recruiting Coordinator

Better.com
09.2019 - 10.2020

Freelance HR Consultant

Dearest, Inc.
10.2018 - 12.2018

Virtual Freelance HR Consultant

Psych2Go
05.2018 - 09.2019

Career Coaching Team Assistant & Office Manager

New York University Stern School of Business
08.2015 - 05.2018

Human Resources Management

New York University

Bachelor of Arts - Economics & Psychology (Double Major)

Syracuse University

Similar Profiles

CREATE PROFILE
Sylvia Jiang