Sylvia Johansen
Grand Junction,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Intramural Sports Official
Colorado Mesa University
09.2023 - Current
- Improved player experience by enforcing game rules and maintaining a fair playing environment.
- Ensured player safety by monitoring equipment usage, court conditions, and proper warm-up techniques.
- Maintained accurate game records for league standings, player statistics, and game results.
- Promoted good sportsmanship among players through consistent enforcement of conduct policies.
- Assisted in the organization of intramural tournaments, including scheduling games and managing brackets.
- Collaborated with other officials to ensure consistent rule interpretation and application across all games.
- Increased player participation by assisting in recruitment efforts at university events and through social media channels.
Canine Attendant
Wag Resort
06.2023 - 09.2023
- Enhanced dog socialization by implementing daily group play sessions and activities.
- Ensured dogs' health and safety through regular monitoring and reporting of any potential issues.
- Assisted in maintaining a clean and sanitary environment for the dogs' wellbeing.
- Provided attentive care to each dog, addressing their individual needs and preferences.
- Increased customer satisfaction with thorough communication regarding their pets' experiences at daycare.
- Administered medications as needed, adhering to owner instructions and veterinary guidelines.
- Prepared nutritious meals for each dog according to their specific dietary needs.
- Contributed to a positive work environment by collaborating with team members on daily tasks and responsibilities.
Hostess
G5 Brewery
02.2021 - 03.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Answered customer questions about hours, seating and menu information
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Supported servers, food runners and bussers with keeping dining area ready for every guest
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Monitored seating area and checked restrooms regularly to keep spotless
- Informed servers of newly seated parties for speedy service
- Collected information from arriving customers to seat groups or place them on waitlist
- Documented reservations, alerted servers and managers of large groups and prepared seating
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Sales Associate
Old Navy
11.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Engaged with customers to effectively build rapport and lasting relationships
- Prepared merchandise for sales floor by pricing or tagging
- Achieved perfect attendance and on-time record.
Education
Bachelor of Science - Environmental Science
Colorado Mesa University
Grand Junction, CO05.2026
High School Diploma -
Clinton High School
Clinton06.2022
Skills
- Creative and Resourceful
- Multitasking and Organization
- Interpersonal and Social Skills
- Critical Thinking
- Teamwork and Collaboration
- Environmental Education
- Adaptability
- Dependable and Reliable
Volunteer Experience
January 2019
Helped build and maintain an orphanage and surrounding houses in the village. Assisted in caring for the children. Spent quality time with the children and had life-changing experiences.
Timeline
Intramural Sports Official
Colorado Mesa University
09.2023 - Current
Canine Attendant
Wag Resort
06.2023 - 09.2023
Hostess
G5 Brewery
02.2021 - 03.2022
Sales Associate
Old Navy
11.2020 - 01.2021
Bachelor of Science - Environmental Science
Colorado Mesa University
High School Diploma -
Clinton High School
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