Sylvia Kientz
Wichita,KS
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
11
11
years of professional experience
Work History
Floral Designer
Free State Flora
10.2022 - Current
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Secretary/Front Desk Receptionist
Trio Machine Inc.
11.2014 - 06.2022
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Travel Agent
The Slope
08.2013 - 03.2014
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
Education
Career Diploma - Wedding Planning
Ashworth College
Norcross, GA04.2020
High School Diploma -
Derby High School
Derby, KS05.2009
Skills
Sales and Marketing
- Customer Service
- Problem-solving abilities
- Client Relations
- Conflict Resolution
- Organization
- Verbal and written communication
Timeline
Floral Designer
Free State Flora
10.2022 - Current
Secretary/Front Desk Receptionist
Trio Machine Inc.
11.2014 - 06.2022
Travel Agent
The Slope
08.2013 - 03.2014
Career Diploma - Wedding Planning
Ashworth College
High School Diploma -
Derby High School
Similar Profiles
Nicholas BailesNicholas Bailes
OWNER, RESTAURANT & NUTRITIONAL PRODUCTS RETAIL at Free State Management, LLC/ Free State NutritionOWNER, RESTAURANT & NUTRITIONAL PRODUCTS RETAIL at Free State Management, LLC/ Free State Nutrition
Gideon GerberGideon Gerber
Intern at Heath Flora, California State RepresentativeIntern at Heath Flora, California State Representative
Baila LoveBaila Love
Online Editor-in-Chief at Free State Free PressOnline Editor-in-Chief at Free State Free Press
Shane VoelckerShane Voelcker
Guest Dance Instructor at Newton Performing Arts Center - Amy YarberryGuest Dance Instructor at Newton Performing Arts Center - Amy Yarberry
Nick MaciasNick Macias
Dance Teacher at Raeann's Fancy Footwork & GymnasticsDance Teacher at Raeann's Fancy Footwork & Gymnastics