Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sylvia Laciny

Baltimore,MD

Summary

Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays. Experienced pet care attendant, offers advice to educate pet owners on proper care and ways to maintain healthy lifestyles. Dedicated professional works collaboratively with team members to monitor animal health. Valuable team player with good administrative and communication skills.

Overview

6
6
years of professional experience

Work History

Garden Center Sales Associate/Cashier

Ace Hardware
03.2021 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Reviewed new promotions and monitored price changes.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Created price tags and merchandise signs.
  • Created special clearance racks to move older, out-of-season and less attractive plants quickly.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Kept up plant health and attractiveness with proper sunlight, water and nutrition.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Pet Care Attendant and Key Holder

Woofotel
06.2023 - Current
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Supervised animals during group play sessions, checking for aggressive behavior and to prevent biting among dogs.

Ice Cream Scooper

Charmery
01.2023 - 06.2023
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Monitored amounts of each ice cream flavor and replaced when depleted.
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Made and upsold waffle cones
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Operated cash register, taking payments and issuing customer receipts.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.

Custodian

Chin Hsu
06.2018 - 03.2021
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Kept janitorial closets clean and organized.
  • Completed routine floor maintenance, including stripping, sealing and finishing.
  • Collected, sorted and transported recyclable materials.
  • Maintained floor cleaning and waxing equipment.
  • Inspected facility and grounds and picked up any trash.
  • Supervised supplies in inventory and submitted reorder requests.
  • Checked in and stocked inventory throughout facility.
  • Applied insecticides and released fumigants to guard against insect and rodent infestations.

Education

Bachelor - Conservation Biology And Ecology

Baltimore City Community College
Baltimore, MD
05.2025

High School Diploma -

Baltimore Polytechnic Institute
Baltimore, MD
12.2020

Skills

  • Detail-oriented
  • Self-motivated professional
  • Computer skills
  • Flexible & Adaptable
  • Good telephone etiquette
  • Verbal and written communication
  • Facilities maintenance
  • Excellent people skills
  • Cash Handling
  • Sales
  • animal care
  • Inventory Maintenance
  • Equipment and Instrument Sterilization
  • Order Management
  • Food Preparation Safety

Timeline

Pet Care Attendant and Key Holder

Woofotel
06.2023 - Current

Ice Cream Scooper

Charmery
01.2023 - 06.2023

Garden Center Sales Associate/Cashier

Ace Hardware
03.2021 - Current

Custodian

Chin Hsu
06.2018 - 03.2021

Bachelor - Conservation Biology And Ecology

Baltimore City Community College

High School Diploma -

Baltimore Polytechnic Institute

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Sylvia Laciny