Professional Summary
Overview
Work History
Education
Skills
Timeline

Sylvia LaCost

Walmart
Aurora,CO
20
years of professional experience

Reliable associate with extensive experience in retail and customer service. Skilled in maintaining organized merchandise displays and efficiently restocking shelves. Demonstrated ability to enhance shopping experiences through strong interpersonal skills and attention to detail.

Work History

Apparel Associate

2 Years 8 Months
Walmart | 09.2015 - 05.2018
  • Assisted customers in locating apparel and provided product information.
  • Maintained organized merchandise displays to enhance shopping experience.
  • Collaborated with team members to restock shelves efficiently.
  • Resolved customer inquiries and complaints with professionalism and empathy.
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Loaded merchandise on a cart, took to the floor and put the apparel on shelves or hangers, as provided.
  • Operated cash register to complete cash, check and credit card transactions.

Automotive Associate

1 Year
Walmart | 09.2014 - 09.2015
  • Delivered exceptional customer service, resolving inquiries efficiently and enhancing customer satisfaction.
  • Executed daily merchandising tasks, maintaining store presentation standards and optimizing product placement.
  • Collaborated with team members to streamline checkout processes, improving overall transaction efficiency.

Garden Center Associate

3 Months
Walmart | 06.2014 - 09.2014
  • Worked in other areas to help out when they were short handed.
  • Assisted customers with product selection and plant care advice.
  • Collaborated with team members to ensure a clean and welcoming environment.
  • Enhanced customer satisfaction through attentive service and knowledgeable guidance.

Area Representative

16 Years
Southeast Colorado Power Association | 04.1998 - 04.2014
  • Exceeded customer expectations with quality of service and knowledgeable support.
  • Built relationships with customers and community to promote better communication.
  • Served customers with knowledgeable, friendly support at every stage signing up for electrical services.
  • Fielded customer complaints to the correct area of the company to come up with a satisfactory solution.
  • Computer entry, fielded phone calls, took complaints and assisted by making sure the customer was satisfied.

Education

High School Diploma

Lake County High School | Leadville, CO

No Degree - Business

Adams State University | Alamosa, CO | 01-1982

One year of Business courses.

Skills

Stock replenishment
Clothes folding
Friendly and helpful
Reliable and responsible
Attention to detail
Goal driven
Flexible hours
Strong communication and interpersonal skills
Ability to lift 40 pounds
Honest and dependable

Timeline

Apparel Associate

Walmart
09.2015 - 05.2018Read More

Automotive Associate

Walmart
09.2014 - 09.2015Read More

Garden Center Associate

Walmart
06.2014 - 09.2014Read More

Area Representative

Southeast Colorado Power Association
04.1998 - 04.2014Read More

Lake County High School

High School Diploma
Read More

Adams State University

No Degree from Business
Read More
Sylvia LaCost