Sylvia Lacoursiere

• Prepared deli meats, cheeses, and salads at Clements Country Market counter.
• Sliced meats and cheeses to customer order using deli equipment.
• Assisted customers with selections, specials, and product questions.
• Restocked sandwich ingredients and prepared foods, ensuring fresh and appealing displays.
• Cooked chicken on BBQ to provide a delicious outdoor dining option. and tri-tips on BBQ to enhance outdoor dining experience.

•. Prepared daily breakfast, lunch, and dinner items to meet customer demand.

Prepared ingredients and managed cooking line tasks while packaging to-go orders for timely service.

• • Operated sanitary dishwasher and all industrial kitchen appliances to maintain kitchen hygiene.
• Prepared items for next incoming shift members.
• Followed food safety procedures for handling, storage, and sanitation.
• Maintained clean work surfaces, tools, and serving areas.
• Supported checkout and front counter service during busy market hours.
• Followed food safety guidelines when preparing sandwiches, salads and other deli items.
• Rotated stock on shelves to ensure freshness of products.
• Assisted customers with selecting deli items and providing product knowledge.
• Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
• Organized the storage areas for deli products, ensuring that all items were properly labeled and stored according to health department regulations.
• Prepared cold cuts, salads, sandwiches and other deli foods using established recipes or customer requests.
• Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
• Performed opening and closing duties such as setting up equipment and closing registers at the end of shifts.
• Documented and entered special orders for event catering and party trays.
• Organized ingredients and restocked supplies to prepare for busy periods.
• Communicated effectively with team members regarding orders placed by customers.
• Assisted in maintaining accurate records of all food items received from vendors.
• Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
• Ensured compliance with local health codes by adhering to sanitation policies.
• Provided input into menu planning decisions based on customer feedback.
• Used mental math and available tools to total materials needed, costs and payments due.
• Ordered supplies as needed to maintain adequate inventory levels.
• Provided customers with fresh product and correct portion size to minimize shrink.
• Sliced meats and cheeses and weighed deli items for customers.
• Created aesthetically pleasing food arrangements for special orders and party trays.
• Maintained safe food handling practices to prevent germ spread.
• Oversaw inventory in buffet and reported replacement needs to kitchen management.