Anthony Torres
Kissimmee
Summary
Hospitality professional with a decade of experience in the Orlando area spanning both front-of-house and back-of-house roles. Proficient in delivering exceptional guest service, culinary expertise, and leadership. Committed to maintaining quality standards and ensuring the success of our establishment. Strong ability to problem solve in a fast paced environment. I realized Im not working in the restaurant business Im working in the people business, very passionate impacting people lives with happiness and love.
Overview
16
16
years of professional experience
Work History
Ecommerce Businesses Owner
Self-employed
01.2019 - Current
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Cabana Server
Universal Studios Volcano Bay
03.2017 - 10.2023
- Serve food and drinks following established standards.
- Maintain cleanliness and guest satisfaction.
- Greet and assist guests, make menu suggestions, and promote services.
- Handle orders accurately and assist food runners.
- Monitor cabanas and seating areas, answer questions, and close out checks.
- Keep server stations stocked and perform side work.
- Follow safety procedures and policies.
- Handle cash in sales transactions.
- Perform other assigned duties.
Teppanyaki Chef
Kobe Japanese Steakhouse Restaurant
12.2021 - 09.2023
- Entertained Guest in 12-seat restaurant with exciting food demonstrations and preparations.
- Observed extreme caution when preparing meals in front of guests so that no one got hurt.
- Pleasantly welcomed and greeted guest and explained meal creation process when setting up for teppanyaki.
- Established and maintained productive staff relationships for positive working environments.
- Disciplined and dedicated to meeting high-quality standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
BOH Trainer
Disney Spring Splitsville
12.2012 - 12.2017
- Directed team in off-peak ingredient preparation and restocking work.
- Learned how to prepare menu items according to precise recipes, cooking procedures and methods.
- Monitored and managed kitchen staff during busy rush periods to maintain service levels.
- Stayed current on specialized kitchen terminology and menu item abbreviations to best train workers for fast-paced work.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Food and Beverage Attendant
Walt Disney World, Epcot
05.2008 - 01.2010
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Trained new staff members on company policies and procedures.
Banquet Server
Marriot Hotels And Resorts
01.2008 - 01.2011
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered guest questions about event plans and food service choices.
- Maintained flexible work schedule to meet event needs.
- Arranged linens and table settings according to seating plan and event theme.
Education
High School Diploma -
Gateway High School
Kissimmee, FL05.2010
Skills
- Effective Communication
- Guest Interaction
- Bilingual
- Willing to Learn
- Kitchen Operations
- Teamwork and Collaboration
- Quick-Learning
- Multitasking and Organization
- Quality Inspections
- Strong Work Ethic
- Food Safety
Timeline
Teppanyaki Chef
Kobe Japanese Steakhouse Restaurant
12.2021 - 09.2023
Ecommerce Businesses Owner
Self-employed
01.2019 - Current
Cabana Server
Universal Studios Volcano Bay
03.2017 - 10.2023
BOH Trainer
Disney Spring Splitsville
12.2012 - 12.2017
Food and Beverage Attendant
Walt Disney World, Epcot
05.2008 - 01.2010
Banquet Server
Marriot Hotels And Resorts
01.2008 - 01.2011
High School Diploma -
Gateway High School