Sylvia Raymundo
Patterson ,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
Kaiser Permanente / Women’s Health
Modesto, CA
08.2021 - Current
- Answered telephone calls to offer office information, answer questions, scheduled appointments and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with 21 + minor surgeries daily, including preparing procedure room and sterilizing instruments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations..
- Implemented care and efficiency improvements to support staffing department.
Medical Assistant Lead
Kaiser Permanente / Alternative Testing Unit
Modesto, CA
03.2020 - 07.2021
- Assisted physicians and nurses with clinical procedures following safe practices.
- Restocked and prepared swabbing supplies kits for daily Covid-19 testing collections.
- Assisted in collecting specimens daily.
- Called and verified standing orders from physicians.
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Enforced department policies and procedures to keep team operating effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Coordinated work of junior staff to keep team performance high and effectively handle needs 300+ patients per day.
- Assisted Manager, Supervisors and Directors with consistent changes of daily operations.
Medical Assistant
Kaiser Permanente / Adult Primary Care / Surgery
Modesto, CA
11.2013 - 03.2020
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Performed medical records management, including filing, organizing and scanning documents.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted physicians with minor surgeries, including preparing procedure room and sterilizing instruments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Lead Lab Assistant
Kaiser Permanente
Modesto, CA
08.2004 - 11.2013
- Monitored testing procedures to meet criteria and maintain quality control.
- Troubleshot and resolved equipment and process issues.
- Tracked collected over 150 + specimens by initialing, dating, and noting times of collection.
- Assisted scientists by collecting and organizing laboratory data.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Processed 150 + patient specimens according to priority and documented results.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Oversaw items in inventory and reordered before supplies diminished.
- Participated in lab meetings and project presentations.
- Set and oversaw quality assurance guidelines for laboratory work.
- Maintained documentation on tests performed in lab.
EKG Technician /Medical Assistant
Kaiser Permanente / Nuclear Medicine
Santa Clara, CA
03.2001 - 08.2004
- Scheduled multiple patients for testing and conducted follow up calls to confirm and answer questions.
- Adjusted pacemakers, AICD and loop monitors with commitment to efficiency, data quality and overall comfort of patients.
- Assisted Nuclear Medicine Techs with patient care and room preparation for tests.
- Closely monitored patient condition during tests and alerted Nuclear Medicine Physicians if patient became stressed or conditioned worsened.
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Educated patients on testing and preparation steps prior to procedure.
- Initiated CPR for patients in cardiac failure, responding to hospital crisis codes.
- Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
Education
Associate of Science - Medical Assisting -EKG Technician -Lab Assistant
De Anza College
Cupertino, CA06.1999
Skills
- Clinical Applications
- Assisting with Physical Exams
- Sterile Procedures and Techniques
- Direct Patient Care
- Advanced Anatomy Knowledge
- Human Anatomy and Physiology
- Medical Terminology
- Team Management
- Medical Records Management
- Resource Management
- Customer Relationship Management
- Medical Procedures Understanding
Certification
- First Aid/CPR Certified
- Medical Assistant
- Medical Laboratory Assistant
- EKG Technician
Timeline
Medical Assistant
Kaiser Permanente / Women’s Health
08.2021 - Current
Medical Assistant Lead
Kaiser Permanente / Alternative Testing Unit
03.2020 - 07.2021
Medical Assistant
Kaiser Permanente / Adult Primary Care / Surgery
11.2013 - 03.2020
Lead Lab Assistant
Kaiser Permanente
08.2004 - 11.2013
EKG Technician /Medical Assistant
Kaiser Permanente / Nuclear Medicine
03.2001 - 08.2004
Associate of Science - Medical Assisting -EKG Technician -Lab Assistant
De Anza College