Sylvia R. Marabell
Prosper,USA
Summary
Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
22
22
years of professional experience
Work History
Corporate Paralegal
Sonida Senior Living
Dallas, Texas
08.2020 - Current
- Minimized legal risks by examining and thwarting potential litigation incidents year over year
- Streamlined decision-making while compiling documents for community review by the General Counsel
- Optimized legal outcomes by organizing and strategizing for impending legal cases, engaging in discovery projects and managing all related case documentation
Realtor / Real Estate Agent
Florida Premier Realty of Palm Beaches
Wellington, Florida
09.2015 - Current
- Work independently to prospect new clients with their home search that meets and exceeds their expectations
- Partner with mortgage lenders, title companies, and vendors to enhance client experience
- Calculated comparative market analysis to maximize sales and client investments
- Awarded Rookie of the Year at Florida Premier Realty 2015
Senior Sales Manager
Omni Frisco at the Star
Frisco, Texas
08.2018 - 03.2020
- Brokered corporate businesses in our 300-room, 4-star, 24,000 sq
- Ft
- Hotel by prospecting
- Proficient in new business development by demonstrating a favorable ROI to clients
- Highly efficient with time, details, and communication with clients and associates
- Met and exceeded 2018 and 2019 goals by 101% by demonstrating superior sales prowess and market adaptability
- Developed and delivered sensitive business presentations and correspondence pieces annually, which played a key role in securing strategic partnerships to secure millions of dollars contracts for multi-year programs
Group Sales Manager
Le Meridien Dallas by the Galleria
Dallas, Texas
09.2017 - 08.2018
- Developed and delivered highly customized experiences to meet unique customer objectives in a 258-room, 4-star, 8,000 sq
- Ft
- Hotel
- Participated in weekly strategy meetings and used revenue management resources to help make informed decisions and maximize revenue
- Exceeded 2017 revenue goal by 139.4%; 2018 Q1: 109.5% and Q2: 140.5%
- Developed and delivered highly customized experiences to meet unique customer objectives by implementing a weekly meeting with 4 other department heads to discuss program details, updates, and challenges
National Sales Manager
InterContinental Dallas
Addison, Texas
03.2017 - 09.2017
- Responsible for soliciting, building relationships, replying to RFP's, and securing group business for a 528-room, 4-star, 115,000 sq
- Ft
- Hotel
- Developed a plan to increase spend per night
- Prospect accounts by calling, visiting, and inviting them to site property
- Negotiate all stages of business by prioritizing and effectively replying to calls, and emails, and overcoming objections to obtain their business
- Collaborated on the development and implementation of a $16 million annual budget plan
Associate Director of Catering/Convention Services
Grand Hyatt DFW
Fort Worth, Texas
05.2005 - 04.2015
- Accountable contracting and servicing groups of up to 250 + room nights in a 4-diamond, 298-room, 34,000 sq
- Ft
- Airport hotel
- Booked and Serviced: Booked and Serviced 492 events yielding $864,908 in 2014 - 101% of quota
- Booked and Serviced 492 events yielding $963,694 in 2013 - 118% of quota
- Booked and Serviced 455 events yielding $922.634 in 2012 - out on maternity leave this year late September to December 01st - 2012 - 109% of quota
- Work closely with the Director of Catering/Convention Services on monthly/annual forecasts for banquet food & beverage revenue and establish catering sales quotas
- Created and developed plans to increase spend per room night both in catering and in group rooms
- Coach and counseled Catering/CS Managers, Administrative Assistants, and Meeting Concierge
- Increased spend per group room night (SPGRN) by 10% and spend per square foot by 20% since 2012
- Received top Medallion (client survey scores) for service, value, and feedback - as a hotel we were #8 among all Americas and number #1 with Expedia 2014
- Active member of NACE from 2003-2025
- Part of the pre-opening team which successfully opened on time, within budget, and with a great team
Catering Event Manager
Hyatt Regency Dallas at Reunion
Dallas, Texas
08.2003 - 05.2005
- Executed detailed, coordinated events for a 1,120 guest room / 160,000 sq
- Ft
- Hotel
- Received manager of the 2nd quarter in 2004 by consistently being a top producer and achieving 160% of the quarterly quota
- Attended industry and chef's tables to leverage the negotiation of agreements with clients and vendors
- Mentored / guided a CMT who became an associate director
Education
Bachelor of Science -
New Mexico State University
Las Cruces, New Mexico05.2001
Skills
- Strong time management
- Excellent interpersonal skills
- Self-motivated
- Detail-oriented
- A leader
- A team player
- Professionally focused
- Adaptable
- A multitasker
- Exceptional under pressure
- A problem solver
- Prospecting guru
- Contract closer
- Skilled in relationship-building
- Real estate transactions
- Legal writing
- Contract review
- Document drafting
Timeline
Corporate Paralegal
Sonida Senior Living
08.2020 - Current
Senior Sales Manager
Omni Frisco at the Star
08.2018 - 03.2020
Group Sales Manager
Le Meridien Dallas by the Galleria
09.2017 - 08.2018
National Sales Manager
InterContinental Dallas
03.2017 - 09.2017
Realtor / Real Estate Agent
Florida Premier Realty of Palm Beaches
09.2015 - Current
Associate Director of Catering/Convention Services
Grand Hyatt DFW
05.2005 - 04.2015
Catering Event Manager
Hyatt Regency Dallas at Reunion
08.2003 - 05.2005
Bachelor of Science -
New Mexico State University
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