Sylvia Santiago Mejia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
18
18
years of professional experience
Work History
Floor Manager/Project Technician
Citishield
San Francisco, CA
09.2019 - Current
- Set up and operated production equipment according to daily work orders and safety procedures. Weighed and loaded orders according to project specifications.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project. Managed multiple projects with competing deadlines simultaneously.
- Reviewed completed work to verify consistency, quality and conformance. Resolved any operational issues that arose during day-to-day operations quickly and efficiently.
Administration Assistant/ Hr / Catering Manager
Ike's Place
San Mateo, CA
09.2017 - 01.2019
- Organized files, developed spreadsheets, faxed reports and scanned documents. Made copies, and handled all incoming and outgoing correspondence.
- Kept the office orderly by organizing and filing paperwork, sorting and delivering mail, performing bookkeeping duties and adhering to many other office management duties.
- Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Worked closely with the chef and cooks to determine menu plans for special events or occasions; and ran a $10,000 plus week catering calendar.
Kitchen Assistant
Pacifica School District
Pacifica , Ca
02.2014 - 09.2017
- Established and maintained open, collaborative relationships with the kitchen team. Followed proper food handling methods and maintained correct temperature of all food products.
- Enforced appropriate work-flow and quality controls for food quality and temperature.
- Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food. Correctly and safely operated all kitchen equipment in accordance with set guidelines. Accurately measured ingredients required for specific food items and recipes.
- Mastered Point of Sale (POS) computer system for automated order taking. Quickly and efficiently processed payments and made accurate change. Frequently washed and sanitized hands, food areas and food preparation tools. Assisted management with monthly inventory control and weekly stock ordering.
Loss Prevention Detective
Marshalls
San Bruno, Ca
01.2006 - 05.2010
- Monitored the entire facility using CCTV Conducted investigations regarding suspected incidents of external fraud, employee theft.
- Patrolled the facility and served as a general security presence and visible deterrent to shoplifting and store theft. Interviewed, questioned and conducted undercover surveillance operations.
- Assisted in internal and external training presentations. Wrote accurate and timely reports regarding all incidents.
- Maintain a high level of confidentiality, and worked with a diverse population. Prevented store losses using awareness, attention to detail and integrity.
Education
Bachelor of Arts - Criminal Justice Studies
San Francisco State University
2017
High School Diploma - General Education
R.A.P. High School
2000
Skills
- Department management
- Self-starter
- Report writing
- Inventory management
- Culturally-sensitive
- Compassionate
- Microsoft Word, Excel, PowerPoint
- Detail oriented
- Cooperative team member
- Valid California Driver Licenses
- Invoice organization
- Point of Sale (POS) system operation
- Administrative support
Timeline
Floor Manager/Project Technician
Citishield
09.2019 - Current
Administration Assistant/ Hr / Catering Manager
Ike's Place
09.2017 - 01.2019
Kitchen Assistant
Pacifica School District
02.2014 - 09.2017
Loss Prevention Detective
Marshalls
01.2006 - 05.2010
Bachelor of Arts - Criminal Justice Studies
San Francisco State University
High School Diploma - General Education
R.A.P. High School
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