Sylvia Sikkelerus
Algonquin,IL
Summary
Network Engineer III with Verizon, adept at managing vendor relationships and driving successful project outcomes. Leveraging strong troubleshooting skills and effective communication, I excel in ensuring timely support and resolution of complex issues. Committed to continuous learning and enhancing my efficiency.
Overview
40
40
years of professional experience
Work History
Network Engineer III
Verizon
02.1999 - 09.2024
- Managed vendor relationships by creating orders to negotiate and receive timely technical support when needed.
- Created and managed multi-vendor Network Groom orders to successful and accurate completions.
- Troubleshot vendor network service provider issues.
- Managed, tracked, and coordinated problem resolution and escalation processes.
Education
High School Diploma -
Senn High School
ChicagoSkills
- Circuit design and management
- Continuous learning mindset
- Strong troubleshooting skills
- Microsoft office proficiency
- Effective communication
- Project management
Timeline
Network Engineer III
Verizon
02.1999 - 09.2024
High School Diploma -
Senn High School