Summary
Overview
Work History
Education
Skills
Certification
Timeline
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DIETRICH JELLS

Charlotte,NC

Summary

Results-driven Network Engineer with 15 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.

Overview

12
12
years of professional experience
1
1
Certification

Work History

NETWORK ENGINEER III

Charter
Charlotte, NC
01.2018 - 01.2024
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Demonstrated expertise in managing multiple projects simultaneously, meeting 100% completion in fast-paced environment
  • Proven leadership and communication skills in building internal and external relationships
  • In-depth knowledge of data networking, including OSI model, TCP/IP, and optical transport
  • Advanced understanding of network design, devices, appliances, architecture, protocols, and topology
  • Mentorship of less experienced engineers to improve system efficiency
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Collaborated with vendors to identify best options for optimizing network performance.

NETWORK ENGINEER II

Charter/TWC
Austin, TX
01.2012 - 01.2018
  • Designed equipment requirements for core, edge, and customer premise equipment, ensuring adherence to 100% Commercial Ethernet guidelines
  • Expertise in optical transmission technologies: SONET, DWDM, CWDM, and EPON services
  • Thorough understanding of metro Ethernet transport protocols: MPLS, VPLS, RPR, and related network protocols
  • Responsible for designing enterprise-class Commercial circuits
  • Proficient in troubleshooting and resolving Granite, Sales Force, and Design issues
  • Maintained TID management, IP addressing, and IP allocation for equipment and network interfaces
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Provided detailed network diagrams and procedural guidelines.
  • Collaborated with vendors to identify best options for optimizing network performance.

Education

B.S. -

University of Pittsburgh
Pittsburgh, PA

Skills

  • Project Management
  • Wireless Network Provisioning
  • Cisco switching expertise
  • Data Analysis
  • Process Improvement
  • LAN switching technologies
  • Layer-2/3 protocols
  • MPLS routers
  • Microsoft Office proficiency
  • VLAN aggregation
  • IPv6 technologies
  • Juniper portfolio expertise
  • Circuit management

Certification

  • MEF CECP 3.0
  • JNCDA
  • JNCDS-SEC
  • JNCDC-DC
  • SSCA - SIP
  • CIENA- OC-A
  • CIENA- OC-P

Timeline

NETWORK ENGINEER III

Charter
01.2018 - 01.2024

NETWORK ENGINEER II

Charter/TWC
01.2012 - 01.2018

B.S. -

University of Pittsburgh

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DIETRICH JELLS