Sylvia Tapia
Evans,CO
Summary
Bilingual (English/Spanish) former supervisor with a strong work ethic and commitment to excellence, seeking a work position dedicated to delivering exceptional services, and fostering high standards among staff. Proven leadership and teamwork skills, reinforced by a successful military background, and a passion for providing outstanding customer service in diverse environments.
Overview
12
12
years of professional experience
Work History
Dental Assistant
Aspen Dental
Greeley, CO
06.2022 - 02.2025
- Scheduled patient appointments and managed office schedules to optimize patient flow
- Updated and maintained accurate patient records
- Managed dental inventory, ordered supplies, and monitored stock levels
- Assisted dentist during dental procedures, including fillings, crowns, extractions, and root canals
- Ensured patient comfort by addressing concerns, providing reassurance, and maintaining a calming environment
- Sterilized dental instruments and equipment, ensuring a clean and safe environment
- Educated patients on proper oral hygiene practices and preventative measures
Team Member
Planet Fitness
Greeley, CO
07.2021 - 04.2022
- Greeted members and guests, delivering exceptional customer service
- Managed front desk operations, including answering phone calls and creating and updating member accounts
- Addressed any general inquiries regarding the club in a timely and professional manner
- Assisted in maintaining the neatness and cleanliness of the club
Combat Videographer/Supervisor
United States Marine Corps
Camp Lejeune, NC
04.2013 - 09.2020
- Supervised a team of 11 Marines, driving productivity and task completion on a daily basis
- Fostered teamwork by encouraging constructive communication and collaboration amongst the team
- Delivered high-quality service and attention to customer needs, exceeding expectations
- Developed and coordinated detailed schedules for production activities
- Worked with team members to meet project goals, solve problems, and adhere to deadlines
- Awarded Navy and Marine Corps Achievement Medal for outstanding performance as a Combat Videographer, supporting 11 Marine Corps Squadrons
- Awarded Navy Commendation Medal for leadership and exceptional performance during missions in a deployed environment
Education
Dental Assistant - Dental Assisting Certificate
Concorde Career College
Aurora, CO06.2022
Video Production Course - Videography Certificate
Defense Information School
Fort Meade, MD04.2014
Skills
- Chairside assistance
- Dental impressions
- Crown Seats
- Denture experience
- Instrument sterilization
- Digital X-ray proficiency
- Customer Service
- Organizational Skills
- Patient schedule management
Timeline
Dental Assistant
Aspen Dental
06.2022 - 02.2025
Team Member
Planet Fitness
07.2021 - 04.2022
Combat Videographer/Supervisor
United States Marine Corps
04.2013 - 09.2020
Dental Assistant - Dental Assisting Certificate
Concorde Career College
Video Production Course - Videography Certificate
Defense Information School
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