Sylvia Tart
Martinez,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Crew Member Cook
Southern Restaurant Hospitality Group
Augusta, GA
10.2006 - 04.2012
- Prepared food items such as meats, poultry and fish for frying purposes.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Fried, grilled and baked foods such as hamburgers, fish, chicken, fries, onion rings, etc.
- Worked in fast-paced environment with sense of urgency to serve guests quickly
- Prepared food items according to recipe to drive quality and consistency
- Understood cooking techniques and fundamentals to maximize safe food handling
- Delivered instructions clearly and respectfully to avoid errors due to miscommunication
Assistant Manager
Southern Restaurant Hospitality Group
Augusta, GA
04.2012 - 11.2020
- Access emails and answered phone call
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
General Manager
Southern Restaurant Hospitality Group
Evans, GA
10.2017 - 11.2017
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Handled cash accurately and prepared deposits.
- Monitored security and handled incidents calmly.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Approved regular payroll submissions for employees.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
T.W. Josey High School
Augusta, GA05.2007
Some College (No Degree) - Business Management Some College( No Degree)
University of Phoenix
Augusta, GASkills
- Recruiting and interviewing
- Training
- Sales growth
- Staff supervision
- Employee scheduling
- Staff Management
- Sales Promotion
- Supplier Monitoring
- Training Management
- Special Promotions Planning
- Inventory Tracking and Management
- Money Handling
- Waste Management and Reduction
Certification
Serve Safe Certified
Timeline
General Manager
Southern Restaurant Hospitality Group
10.2017 - 11.2017
Assistant Manager
Southern Restaurant Hospitality Group
04.2012 - 11.2020
Crew Member Cook
Southern Restaurant Hospitality Group
10.2006 - 04.2012
High School Diploma -
T.W. Josey High School
Some College (No Degree) - Business Management Some College( No Degree)
University of Phoenix