Sylvia Temple
Summary
Results-driven Accounts Payable Team Leader with a proven track record in managing high-volume payables across multiple locations. Enhanced team efficiency through comprehensive training programs, leading to successful hires and improved performance metrics in financial reconciliation.
Overview
13
13
years of professional experience
Work History
Accounts Payable Team Leader
Joe Hudson Collision Center
11.2023 - Current
- Received promotion from an Accounts Payable Associate to a Team Leader to lead 3 ap associates.
- Trained team members on necessary job knowledge to enhance overall competency.
- Conduct monthly meetings to go over any reminders and to answer any questions.
- Oversee the training team for the department.
- Contributed to the development of a training manual for the Accounts Payable department to enhance team efficiency.
- Since I've been over the training team, we've successfully hired 6 candidates that are still with the company.
- Provided regular updates to upper management on team performance and milestones.
- Reconcile and process a very high volume of payables for over 60 shop locations in AL, GA, FL, MS, TN and TX.
- Reconcile statements for over 15 locations using 3 different software name Nexsyis, CCC and Workday.
- Process vendor setups in all 3 systems. This includes requesting w9 forms from vendors and adding them to the system.
- All statements are reconciled in Workday by creating settlement runs. On Tuesdays and Thursdays, those settlement runs are processed. The third party by the name of OSV processes the payments via ach or mail.
- Monitored assigned accounts to ensure timely payments and maintain vendor relations.
- Correspond with vendors and respond to inquiries. This can include requesting statements, providing payment status, asking for credit limit increase, asking for credit holds to be removed, etc.
Accounts Payable Associate
Joe Hudson Collision Center
11.2021 - Current
- Work from home processing statements and invoices for Joe Hudson Collision Center.
- Reconcile and process a very high volume of payables for over 60 shop locations in AL, GA, FL, MS, TN and TX.
- Reconcile statements for over 15 locations using 3 different software named Nexsyis, CCC and Workday.
- Prepare and process checks in the office 1-2 times a month by going into the office to print for all ap associates. This process includes folding and stuffing the checks, running through the stamp machine, and dropping off at the post office.
- Process vendor setups in all 3 systems. This includes requesting w9 forms from vendors and adding them to the system.
- Monitor assigned accounts to make sure payments are up to date.
- Correspond with vendors and respond to inquiries.
- Sorted and distributed incoming mail to appropriate departments to ensure timely delivery.
- Assisted in month-end closing procedures.
- Received refund checks and applied to proper invoice and credits so the check could be deposited.
Home Agent - Customer Service Rep 5
SC Data Center
11.2020 - 01.2025
- Promoted four times from order taker to CSRP 5, reflecting strong performance and adaptability.
- Responded to customer inquiries on shipping, item availability, return status, account balances, payment schedules, and return labels, ensuring comprehensive support.
- Answered incoming customer calls and entered orders online.
- Promoted eligible items, contributing to increased sales through effective customer engagement.
- Processed order returns and issued credit back to a customer's original payment method.
- Requested shipping labels to be sent to customers via email or by postal service.
Accounts Payable Coordinator
ETR - Job Corps
05.2021 - 11.2021
- Entered invoices and check requests into Costpoint, ensuring timely payments.
- Reviewed signature invoices for proper approvals and documentation compliance.
- Reconciled monthly statements and requested invoices that the department had not received.
- Performed A/P Daily balancing using Costpoint and reports.
- Entered requisitions into Costpoint so services and goods can be ordered.
- Printed all EDI invoices and sorted and distributed mail.
- Processed IT and Fixed Assets reports.
- Gathered and organized financial documents to facilitate month-end closing processes.
Administrative Support Associate III
State of Alabama Child Nutrition Program
01.2020 - 04.2021
- Hired as an ASA III to oversee three additional ASAs and to provide support to the Director.
- Reviewed travel requests, claims, requisitions, and material receipts, ensuring proper formatting and approvals for compliance.
- Scheduled monthly CNP meetings by coordinating logistics for conference rooms and Zoom.
- Organized the CNP agendas, sign-in sheets, and presentations.
- Answered incoming phone calls for the Child Nutrition Program and directed the calls to the proper department.
- Opened, sorted, and distributed incoming mail to the proper department within the Child Nutrition Program.
- Prepared mail and maintained files on SFA financial information and state procurement rebates.
- Coordinated fixed asset inventory and maintained office equipment to support efficient child nutrition operations.
Accounts Payable Coordinator
Baptist Health
04.2018 - 01.2020
- Entered invoices into the system daily.
- Managed vendor accounts for assigned letters, ensuring timely processing and communication.
- Monitored vendor discount opportunities weekly, identifying potential savings for the department.
- Reviewed all signature invoices for appropriate approval and documentation.
- Reconciled monthly statements and requested invoices that the department had not received.
- Performed A/P Daily balancing using STAR. Once completed I printed the reports and/or emailed them to the ap department.
- Once a week I had to enter all checks that were received into the system to match payments.
- Prepared checks to be mailed every Thursday. Once the checks were mailed, I filed the pink copy along with the invoices. Once completed, the checks were mailed.
- Coordinated and executed month-end closing activities to ensure accurate financial reporting.
Administrative Associate Specialist
City of Montgomery
04.2016 - 04.2018
- Managed phone communications, directed calls, emailed messages, prepared letters, and organized personnel documents.
- Processed payroll using One Solution for over 65 employees.
- Prepared paperwork for leave adjustments, schedule changes, and no pay biweekly.
- Developed position fill requests through JobAps, facilitating recruitment process for job applicants.
- Scheduled interviews, polygraphs, and drug tests for new hires.
- Added new employees to Aegis Lerms. Updated employee records using Aegis Lerms, a software by New World Systems.
- Compiled FMLA paperwork, processed suspensions, and managed resignation documentation.
Administrative Support Associate III
State of Alabama ABC Board
04.2013 - 04.2016
- Hired as an Administrative Support Associate 1 and received 2 promotions during my time at the state.
- Answered and directed phone calls, managed email correspondence, prepared letters, and organized personnel documents to streamline communication.
- Acted as primary point of contact for all Docu-Sign inquiries within the agency.
- Trained employees on how to create templates, upload and send documents using docu-sign.
- Processed employee appraisals, travel forms, purchase orders, and material receipts by obtaining necessary signatures through docu-sign for timely approvals.
- Temporarily trained Supervisors on how to approve and make corrections to timecards using Kronos.
- Managed assignment of property numbers to items valued over $500 to ensure accurate tracking.
- Participated in 6 hours of training on the Learn Now web-based program to enhance skills.
Education
Associate - applied science in Accounting Technology
Trenholm State Community College
Montgomery, AL08-2016
Skills
- Invoice processing
- Payment processing
- Accounts management
- Financial reporting
- Financial analysis
- Payroll processing
- Vendor management
- Financial reconciliation
- System optimization
- Workday
- Accounting software
- Microsoft Office Skills
- DocuSign
- Track-It Software Experience
- Conflict resolution
- Process improvement
- Management
- Team leadership
- Team supervision
- Training
- Staff training
- Coaching
- Evaluating employee work
- Leading team meetings
- Communication skills
- Relationship building
- Collaboration
- Customer Service
- Multi-Tasker
- Deadline management
- Time management
- Detail orientation
- Attention to detail
- Problem-solving
- Giving constructive feedback
- Mentoring
- Teamwork
- Staff training
- Financial reconciliation
- System optimization
Languages
English
Professional
Timeline
Accounts Payable Team Leader
Joe Hudson Collision Center
11.2023 - Current
Accounts Payable Associate
Joe Hudson Collision Center
11.2021 - Current
Accounts Payable Coordinator
ETR - Job Corps
05.2021 - 11.2021
Home Agent - Customer Service Rep 5
SC Data Center
11.2020 - 01.2025
Administrative Support Associate III
State of Alabama Child Nutrition Program
01.2020 - 04.2021
Accounts Payable Coordinator
Baptist Health
04.2018 - 01.2020
Administrative Associate Specialist
City of Montgomery
04.2016 - 04.2018
Administrative Support Associate III
State of Alabama ABC Board
04.2013 - 04.2016
Associate - applied science in Accounting Technology
Trenholm State Community College