Sylvia Thomas
Fayetteville,GA
Summary
Results-driven employee excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Housekeeping Cleaner
Cumberland County Public Health
Fayetteville, NC
10.2014 - Current
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, and management.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
- Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
- Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
- Minimized waste while maintaining a clean space through diligent use of appropriate cleaning supplies and products.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Verified cleanliness and organization of storage areas and carts.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
Construction Cleaner
Self Employed Services (multi-choice Cleaning Inc.
Fayetteville, NC
01.2008 - Current
- Enhanced worksite safety by consistently maintaining a clean and organized construction environment.
- Assisted in achieving sustainability goals through recycling efforts and proper waste disposal practices at construction sites.
- Reduced project delays by promptly removing debris and waste materials from construction sites.
- Increased worker productivity by providing well-organized, clutter-free spaces for daily construction tasks.
- Contributed to team efficiency by collaborating with other construction professionals to maintain cleanliness standards throughout the project duration.
- Loaded and carried materials to facilitate transport at construction sites.
- Developed safe and efficient workflows for construction projects.
- Minimized risk of accidents with diligent removal of potentially hazardous materials such as nails, screws, or broken glass from work areas.
Grounds Maintenance Worker
Cumberland County Parks And Recreation
Fayetteville, NC
01.2014 - 10.2014
- Assisted in seasonal preparation tasks, such as snow removal or planting new foliage.
- Enhanced landscape appearance by trimming trees, bushes, and hedges.
- Provided excellent customer service when interacting with visitors on-site while addressing concerns related to the property''s appearance or safety features promptly.
- Preserved facility cleanliness with routine trash removal and litter control efforts.
- Collaborated with other staff members to maintain safe, attractive outdoor spaces for public enjoyment.
- Participated in ongoing training opportunities to stay current on industry best practices and improve personal skills in grounds maintenance.
- Helped maintain sports fields, ensuring they were properly marked, groomed, and ready for game day events.
- Facilitated clear communication among team members to ensure smooth project execution across various departments involved in grounds maintenance activities.
- Set up and tore down rental areas for events, opened buildings and grounds and monitored events during guest use.
- Cleared public and private areas of debris before and after events.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Food Service Worker
Cumberland County School System
Fayetteville, NC
01.2013 - 01.2014
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Conducted daily equipment checks to ensure operational efficiency.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
Education
High School Diploma -
Westover Sr. High
Fayetteville, NC06.2003
Skills
- Proper chemical usage
- Waste disposal
- Efficient Cleaning Techniques
- Guest Relations
- Housekeeping
- Cleaning and organizing abilities
- Physically strong
- Teamwork
- Customer Service
- Customer service-focused
- Residential Cleaning
- Customer-Oriented
- Quality Assurance
- Ordering cleaning supplies
- Supply Inventory Management
- Quality Assurance Controls
- Complex Problem-Solving
- Exceptional communicator
- Building Maintenance
- Time Management
- Commercial Cleaning
- Safe Chemical Handling
- Team Support and Collaboration
- Supply Replenishment
- Commercial Equipment Operation
- Rug and Carpet Cleaning
- OSHA Compliance
- Repair Service Coordination
- CDC Sanitation Guidelines
- Data Entry
- Inventory Control
- Teamwork and Collaboration
Timeline
Housekeeping Cleaner
Cumberland County Public Health
10.2014 - Current
Grounds Maintenance Worker
Cumberland County Parks And Recreation
01.2014 - 10.2014
Food Service Worker
Cumberland County School System
01.2013 - 01.2014
Construction Cleaner
Self Employed Services (multi-choice Cleaning Inc.
01.2008 - Current
High School Diploma -
Westover Sr. High