Sylvia Thomas
Fayetteville,GA
Summary
Results-driven employee excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Housekeeping Cleaner
Cumberland County Public Health
2014.10 - Current
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, and management.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
- Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
- Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
- Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
- Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
- Minimized waste while maintaining a clean space through diligent use of appropriate cleaning supplies and products.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Verified cleanliness and organization of storage areas and carts.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
Construction Cleaner
Self Employed Services (multi-choice Cleaning Inc.
2008.01 - Current
- Enhanced worksite safety by consistently maintaining a clean and organized construction environment.
- Assisted in achieving sustainability goals through recycling efforts and proper waste disposal practices at construction sites.
- Reduced project delays by promptly removing debris and waste materials from construction sites.
- Increased worker productivity by providing well-organized, clutter-free spaces for daily construction tasks.
- Contributed to team efficiency by collaborating with other construction professionals to maintain cleanliness standards throughout the project duration.
- Loaded and carried materials to facilitate transport at construction sites.
- Developed safe and efficient workflows for construction projects.
- Minimized risk of accidents with diligent removal of potentially hazardous materials such as nails, screws, or broken glass from work areas.
Grounds Maintenance Worker
Cumberland County Parks And Recreation
2014.01 - 2014.10
- Assisted in seasonal preparation tasks, such as snow removal or planting new foliage.
- Enhanced landscape appearance by trimming trees, bushes, and hedges.
- Provided excellent customer service when interacting with visitors on-site while addressing concerns related to the property''s appearance or safety features promptly.
- Preserved facility cleanliness with routine trash removal and litter control efforts.
- Collaborated with other staff members to maintain safe, attractive outdoor spaces for public enjoyment.
- Participated in ongoing training opportunities to stay current on industry best practices and improve personal skills in grounds maintenance.
- Helped maintain sports fields, ensuring they were properly marked, groomed, and ready for game day events.
- Facilitated clear communication among team members to ensure smooth project execution across various departments involved in grounds maintenance activities.
- Set up and tore down rental areas for events, opened buildings and grounds and monitored events during guest use.
- Cleared public and private areas of debris before and after events.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Food Service Worker
Cumberland County School System
2013.01 - 2014.01
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Conducted daily equipment checks to ensure operational efficiency.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
Education
High School Diploma -
Westover Sr. High
Fayetteville, NC06.2003
Skills
- Proper chemical usage
- Waste disposal
- Efficient Cleaning Techniques
- Guest Relations
- Housekeeping
- Cleaning and organizing abilities
- Physically strong
- Teamwork
- Customer Service
- Customer service-focused
- Residential Cleaning
- Customer-Oriented
- Quality Assurance
- Ordering cleaning supplies
- Supply Inventory Management
- Quality Assurance Controls
- Complex Problem-Solving
- Exceptional communicator
- Building Maintenance
- Time Management
- Commercial Cleaning
- Safe Chemical Handling
- Team Support and Collaboration
- Supply Replenishment
- Commercial Equipment Operation
- Rug and Carpet Cleaning
- OSHA Compliance
- Repair Service Coordination
- CDC Sanitation Guidelines
- Data Entry
- Inventory Control
- Teamwork and Collaboration
Timeline
Housekeeping Cleaner
Cumberland County Public Health
2014.10 - Current
Grounds Maintenance Worker
Cumberland County Parks And Recreation
2014.01 - 2014.10
Food Service Worker
Cumberland County School System
2013.01 - 2014.01
Construction Cleaner
Self Employed Services (multi-choice Cleaning Inc.
2008.01 - Current
High School Diploma -
Westover Sr. High