SYLVIA VANG, CPhT

• Assessed employee performance during training sessions to provide feedback and identify areas of improvement.
• Maintained detailed records of employee progress throughout training process.
• Collaborated with managers to customize training plans based on individual needs.
• Participated and attended meetings to obtain information for use in training programs or to inform management of training program status.
• Partnered with the training department, clinical pharmacist, and technicians to develop training guides and checklists to monitor training progress.
• Scheduled, performed, and documented new hire, transfer, and training check-ins with employee and department supervisor

• Contact, communicate and set up with our patients any needed deliveries, supply requests or inquiries received for the day
• Coordinate, communicate and set up any needs received from both FHI and outside nursing agencies for current, pending, and new onboarding patients.
• Coordinate with outside nursing agency to ensure patients are receiving appropriate deliveries and supplies needed on appropriate days and times to ensure product is stable and sterile at time of usage.
• Collaborating closely with our Nursing staff to ensure all patients are receiving the appropriate and correct supplies, education and help with any troubleshooting needs outside of the pharmacy personnel.
• Triage any phone calls coming through our phone tree to the appropriate interdisciplinary team using exceptional customer service to both our internal and external customers.
• Data entry of new drug orders, ancillary orders, and supply needs for new onboarding patients. Data entry of all needed drug orders, ancillary orders, and supply requests for any refills on existing patients

• Daily monitoring & recording of temperature and humidity of fridges, chemo room, ante room, & clean room.
• Ensure clean room & related equipment is properly cleaned daily.
• Compound prescriptions using aseptic technique while following UPS 797 guidelines.
• Setting up ExactaMix Compounder with electrolytes & bases along with running total parenteral nutrition.
• Proficient with preparation of chemotherapy.
• Proficient with air removal on intravia bags, ethylene vinyl acetate bags, dual chamber & hydration 1 liter bag.
• Prepare orders going in clean/chemo room by sanitizing bins, drugs, & devices correctly for another technician to complete.
• Coordinate orders & deliveries of prescriptions, supplies, & equipment to patients & clinical areas as accurately and in a timely manner

• Prepare and compound drips & syringes to patients undergoing inpatient treatment in emergency department, operation room, and patient floor.
• Compound Prescriptions using aseptic technique while following UPS 797 guidelines.
• Batched fast removers drips to ensure medication will be ready when needed.

· Operate the cash register & ring up customer purchases

· Deliver prescriptions to where patients reside

· Creating/update patient profile - name, address, insurance, allergies, & notes

· Data entry for new prescriptions electronically sent/patients bring in

· Processing patient’s insurance & calling insurance to verify patient’s coverage/benefits, medication overrides, & status of prior authorization

· Manually filling prescription to be checked by pharmacist on duty accurately

· Processing daily orders within deadline for next day deliveries

· Managing pharmacy inventory by checking each section for expired drugs, recalled medication & processing returns for credit