Sylvia Williams

Kissimmee,FL

Summary

Detail-oriented and efficient professional with over 10 years of experience in administrative support and data entry, recognized for exceptional organizational skills and meticulous attention to detail. Proven ability to manage large datasets, update records, and provide comprehensive administrative assistance that ensures seamless operations. Expertise in utilizing the Microsoft Office Suite, particularly Excel, to streamline processes and enhance overall efficiency. Committed to leveraging skills to drive organizational success and foster a productive work environment.

Overview

years of professional experience

Work History

Client Support Specialist

CDS Staffing

Orlando

06.2025 - 05.2026

Addressed client inquiries and issues swiftly to enhance overall support experience.
Directed management of client accounts to maintain accurate records and facilitate timely communication.
Engaged with clients to deliver outstanding service, reinforcing connections and paving the way for future collaboration.
Streamlined support processes to effectively address and resolve client issues, resulting in improved satisfaction levels.

Client Support Administrator

Mirror Luxury Detailing

10.2023 - 05.2025

Efficiently generated daily reports, meticulously closed terminated records, and conducted comprehensive chart audits to ensure accurate record-keeping.
Skillfully managed both paper and electronic filing systems, effectively routing documents, handling messages, and overseeing the flow of incoming and outgoing mail.
Developed and maintained robust administrative processes and procedures, enhancing operational efficiency and accuracy across four different government contracts.
Proactively identified and implemented methods to improve daily operations, client communication, recordkeeping, and data entry, leading to significant gains in overall efficiency.

Administrative Support

Clarity Dx

Orlando, FL

05.2022 - 10.2023

Oversaw office repositories and record-keeping systems, ensuring efficient storage, tracking, and retrieval of information and materials.
Managed both paper and electronic filing systems, including routing documents, handling messages, and coordinating incoming and outgoing mail.
Reviewed and reconciled a variety of documents and records, resolving issues through effective coordination with other offices.

Escrow Coordinator

Fidelity National Title

06.2021 - 04.2022

Assisted in coordinating the escrow process, providing comprehensive administrative support to various departments and clients, ensuring a streamlined workflow.
Collaborated effectively with the title department to resolve complex title issues, including legal descriptions, easements, lot splits, vesting, and bankruptcy cases.
Diligently verified legal documents for correct acknowledgments, ensuring accuracy in legal and lien information, and maintaining compliance with relevant regulations.
Prepared detailed title reports and proficiently completed necessary forms for the transfer of funds in real estate transactions, facilitating smooth seller and buyer interactions.

Credentialing Assistant

Comprehensive Health Services, Inc

12.2013 - 06.2021

Provided essential support to senior staff in processing both initial and reappointment stages of credentialing applications, ensuring accuracy and compliance.
Prepared and organized records for site visits and file audits, contributing to efficient and thorough evaluation processes.
Conducted primary source verifications, including background checks and board certifications, to ensure candidate qualifications met stringent standards.
Received and meticulously evaluated credentialing applications, identifying and rectifying any missing or inaccurate information.

Skills

Office Software: Advanced Microsoft Office (Excel, PowerPoint, Word), Adobe
Database & Document Management: , Smart View, Soft Pro,Cactus, IMS Experienced with for administrative tasks; adept at filing and data archiving

Administrative & Office Management: Expert in customer/client relations, scheduling, calendar management, administrative support, office administration

Timeline