Summary
Overview
Work History
Education
Skills
Additional Information
Hobbies - Traveling
Resume Date
Timeline
Generic

Sylvia Willis

Flint,MI

Summary

Bringing top-notch skills in oral and written communication, active personal listening and analytical problem-solving skills. Enhances experiences by employing service-oriented behaviors, understanding the work environment desires and providing customized solutions to build loyalty.


Seeking and maintaining a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

29
29
years of professional experience

Work History

Personal Caregiver

Family Member
08.2018 - 01.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Transported individual to events and activities, medical appointments, and shopping trips.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patient.

Deputy Court Clerk

Genesee County Government
07.2001 - 11.2020
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Promoted public trust in the judicial system by providing exceptional customer service to individuals seeking assistance from the court clerk's office.
  • Continuously improved knowledge of laws, policies, procedures related to the role as Deputy Court Clerk through ongoing professional development opportunities.
  • Handled financial transactions, including processing payments for fines and fees, ensuring accuracy and proper recordkeeping.

Sales Consultant

Christopher & Banks/CJ Banks
09.1997 - 10.2012
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic.

Principal Clerk-Typist

City of Flint Municipal
03.1995 - 07.2001
  • Streamlined office operations by efficiently organizing and maintaining digital and physical filing systems.
  • Organized and maintained precise confidential personnel files.
  • Promoted effective communication channels; facilitating correspondence between staff members/departments when necessary.
  • Coordinated meeting logistics such as scheduling, preparing agendas, setting up conference rooms, and taking minutes.
  • Reinforced strong customer service standards; responding efficiently to inquiries from both internal/external parties.
  • Accurately typed 80+ words per minute with no errors.
  • Maintained confidentiality, handling sensitive information with discretion and adhering to privacy regulations.

Education

Associate of Arts - General Studies

Charles Stewart Mott Community College
Flint, MI
06.2017

BBA - Business Administration

Baker College
Flint, MI
06.2000

Associate of Applied Science - Marketing

Baker College
Flint, MI
06.1994

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Computer Skills
  • Excellent Communication
  • Multitasking and Organization

Additional Information

Completed Training Course/Seminars: Dealing with Difficult People, How To Be A Better Communicator and How to Get Organized & Get It All Done

Hobbies - Traveling

I enjoy traveling most recently to Paris, France seeing how the European live and enjoying the beautiful historical buildings and artwork and most of all I enjoy visiting various states here in the United States traveled to Nevada for a fundraising for Parkinson Disease in honor of a family member.

Resume Date

08/02/24

Timeline

Personal Caregiver

Family Member
08.2018 - 01.2024

Deputy Court Clerk

Genesee County Government
07.2001 - 11.2020

Sales Consultant

Christopher & Banks/CJ Banks
09.1997 - 10.2012

Principal Clerk-Typist

City of Flint Municipal
03.1995 - 07.2001

Associate of Arts - General Studies

Charles Stewart Mott Community College

BBA - Business Administration

Baker College

Associate of Applied Science - Marketing

Baker College

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Sylvia Willis