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Associate Principal Engineer

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I thoroughly enjoy working at DMBA as a Customer Support Representative in Enrollment, Retirement and HSA. This employment has been a tremendous blessing in my life. I love DMBA, it's associates, and the participants that I get to work with each day. Working for this amazing company has fulfilled and enriched my life immensely. Being a part of something this important is truly a gift.
I work hard to be the best that I can be to honor, respect and live up to DMBA's Values and Purpose.
Throughout my employment with DMBA, I have aspired to being in a role where I could work with employers and members to train them, assist them and support them in understanding and optimizing their DMBA benefits. I care for our participants and have great joy in serving them. My deep desire is to support the mission of the Church of Jesus Christ of Latter Day Saints and it's affiliates by helping our plan participants be healthy and prepare for retirement.
I enjoy public speaking and I work extremely well at presentation. I am in a position in my life where travel for my work is welcomed, and I have the support of my spouse and my grown family as I do so.
I leverage 20+ years of experience optimizing productivity, efficiency and service quality. Highly dependable, ethical, and reliable, with understanding and proficiency in our plans, policies, and guidelines. Adept at supporting key leadership with advanced organizational, technical, and business acumen. Collaborative and driven, with skill in ensuring operational and service excellence.

Communicative customer service professional motivated to maintain customer satisfaction. A Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Sylvia Zapata

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Customer Service Representative

Membership Coordinator

Customer Service Surveyor

Assistant Property Manager

Medical Billing Accounts Receivable Clerk

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Diploma -

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Customer Service Representative

Membership Coordinator

Customer Service Surveyor

Assistant Property Manager

Medical Billing Accounts Receivable Clerk

Diploma -

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