Jarlene Cortes Miranda
Orlando
Summary
Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Intouchcx
01.2025 - Current
- Performed other duties as assigned by management.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Personal Trainer
Crunch
06.2024 - Current
- Assisted clients in setting realistic short-term and long-term goals.
- Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
- Performed administrative duties such as billing customers or ordering supplies as needed.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Encouraged clients to take part in activities outside the gym to maintain a balanced lifestyle.
- Monitored progress of clients during workouts and provided feedback and encouragement.
Bartender/Restaurant Server
Texas de Brazil
02.2022 - 10.2024
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Resolved customer complaints in a professional manner.
- High paced environment
- Over 500 reservations at a time
Bartender/Restaurant Server
Giovanni’s Italian Restaurant
04.2019 - 02.2022
- Team player
- Shift leader/ closer so was in charge of making sure everything was good and set for the next shift
- Helped assisting making schedules for servers
Education
Some College (No Degree) - Criminal Justice
Valencia College
Orlando, FLSkills
- Physical Conditioning
- Activity Planning
- Member support
- Exercise program design
- Service Marketing
- Leadership skills
- Suggestive Selling
- Menu Memorization
- Food Service
- Food Running
- Customer Service
- Beverage supply orders
- Outgoing Personality
- Handling Difficult Customers
- Engaging personality
Education and Training
true
Languages
Spanish
Native or Bilingual
French
Elementary
Timeline
Customer Service Representative
Intouchcx
01.2025 - Current
Personal Trainer
Crunch
06.2024 - Current
Bartender/Restaurant Server
Texas de Brazil
02.2022 - 10.2024
Bartender/Restaurant Server
Giovanni’s Italian Restaurant
04.2019 - 02.2022
Some College (No Degree) - Criminal Justice
Valencia College
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