SYLVIA BUTLER GORDON
Memphis,TN
Summary
Strategic HR and project management professional with 25+ years of corporate experience in Human Resources operations, talent acquisition support, cross-functional collaboration, people programs, and change management across FedEx business units. Strong background in HR systems, employee experience, staffing coordination, workforce planning, and recruiting operations aligned with both corporate and frontline environments. Former Senior HR Project Manager and Senior Marketing Specialist with extensive experience managing RFPs, vendor partnerships, and organizational initiatives across Supply Chain, Logistics, and Marketing. Proven ability to work as a liaison between HR, TA, operations, and leadership teams to drive workforce solutions, improve processes, and support hiring strategies. Currently an Industry-Certified CTE teacher leveraging corporate HR expertise to build talent pipelines and career readiness for diverse student populations.
Overview
14
14
years of professional experience
Work History
Industry Teacher, Supply Chain & Business/Marketing
Wooddale High School
Memphis, TN
07.2024 - Current
- Teach career-focused Business, Marketing, and Supply Chain courses with an emphasis on workforce readiness and HR-aligned skills.
- Develop standards-based instructional plans supporting diverse and ESL student populations.
- Build partnerships with local industry and HR leaders to create career pathways.
- Integrate real-world HR, logistics, and business concepts to prepare students for employment and certifications.
People Operations HR Project Manager
FedEx Logistics
Memphis, TN
05.2019 - 07.2024
- Served as a liaison between HR, Talent Acquisition, warehouse operations, and staffing vendors to support hiring needs across distribution centers.
- Coordinated onboarding documentation, compliance processes, employee data accuracy, and HR operational workflows.
- Managed HR-related supply chain systems (order management, warehouse management, transportation systems) ensuring alignment with staffing and labor planning.
- Supported workforce planning by forecasting staffing impacts, monitoring workload distribution, and aligning resources with operational needs.
- Assisted Talent Acquisition with job requisition flow, interview coordination, and aligning hiring timelines with business requirements.
- Improved HR process efficiency by implementing Agile and Waterfall project methodologies.
- Led cross-functional teams across HR, IT, Operations, Customer Solutions, and Compliance.
- Facilitated stakeholder meetings and communicated project milestones to HR leaders and TA partners.
- Developed performance dashboards and HR project documentation to support data-driven decision-making.
- Ensured project alignment with company HR strategy, including employee experience and staffing initiatives.
Senior Marketing Specialist
FedEx Services
Memphis, TN
03.2012 - 05.2019
- Managed RFPs and proposal development for corporate initiatives requiring collaboration with HR, operations, analytics, and marketing.
- Served as a cross-team liaison connecting Marketing, HR, Technology, and Customer Experience groups for enterprise-wide initiatives.
- Led stakeholder research to identify employee, customer, and workforce needs, contributing to employer brand messaging.
- Supported onboarding for new marketing and operations staff by developing training materials and cross-team communication plans.
- Directed product development for global shipping automation tools impacting HR workflow and staffing processes.
- Managed third-party vendors and contract partners for large-scale marketing and tech projects.
- Built go-to-market strategies and communication plans for internal and external rollouts.
Skills
- HR operations and planning
- Talent acquisition support
- Employee experience programs
- Vendor management
- Team leadership
- Project management methodologies
- HR systems exposure
- Process optimization
- Change management
- Training and onboarding
- Relationship management
Timeline
Industry Teacher, Supply Chain & Business/Marketing
Wooddale High School
07.2024 - Current
People Operations HR Project Manager
FedEx Logistics
05.2019 - 07.2024
Senior Marketing Specialist
FedEx Services
03.2012 - 05.2019