Sylvie Ngo Tuan
San Jose,CA
Summary
Proven Relationship Manager with a track record of exceeding sales goals by over 20% at Bank of America, leveraging strong relationship building and excellent communication skills. Specialized in client care and financial solutions, demonstrated through successful client relationship management and technical proficiency gained at Assurance Saint Honore.
Overview
22
22
years of professional experience
Work History
Relationship Manager
Bank Of America
01.2010 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products, solutions and services and exceeded performance metrics for customer service.
Intern Accountant Specialize in Fixed Asset
Assurance Saint Honore
01.2003 - 09.2009
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Processed monthly payment to all suppliers.
Education
Comptabilite De Gestion - Accounting And Finance
Lycée Antoine Lomet
Agen France09.2003
Skills
- Relationship Building
- Client Relationships
- Relationship building and management
- Excellent Communication
- Client care
Languages
French
Full Professional
Vietnamese
Full Professional
Chinese (Mandarin)
Elementary
Timeline
Relationship Manager
Bank Of America
01.2010 - Current
Intern Accountant Specialize in Fixed Asset
Assurance Saint Honore
01.2003 - 09.2009
Comptabilite De Gestion - Accounting And Finance
Lycée Antoine Lomet
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