Sylvie Schams
Elementary Education Major Student at Luther College
Onalaska,WI
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. I effectively resolve conflicts and maintain a positive atmosphere, ensuring good experiences for all.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tutor/Peer Academic Coach
Luther College
Decorah, IA
02.2026 - Current
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Accessibility Services Assistant
Luther College
Decorah, IA
09.2025 - Current
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Greeted guests in with friendliness and professionalism.
- Filing and organization of the office.
- Formatted textbooks into accessible resources for students.
- Worked with students to schedule meetings and recommend different supports.
- Proctored exams and helped students book testing rooms with accommodations.
Volunteer
Habitat for Humanity - ReSale
Onalaska
07.2025 - Current
- Assisted customers in selecting items and answering inquiries about products.
- Collaborated with team members to maintain a clean and safe shopping environment.
- Processed sales transactions using point-of-sale systems accurately and promptly.
Special Needs Babysitter
Michael Schwarz
Onalaska
06.2023 - Current
- Assisted children with special needs during daily activities and routines.
- Developed engaging activities to promote social skills and interaction.
- Monitored children's behavior and provided positive reinforcement for good conduct.
- Communicated effectively with parents regarding children's progress and needs.
Volunteer
Wafer Food Pantry
La Crosse
07.2022 - Current
- Managed inventory by sorting, pricing, and stocking donated goods efficiently.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Aiding low- income families find what they need.
Team Member
Culver's Restaurant
Onalaska
12.2022 - 07.2023
- Maintained cleanliness and organization of workspaces and customer areas.
- Operated cash registers to process payments from customers.
- Collaborated with team members to ensure efficient workflows.
- Delivered exceptional customer service through attentive communication.
Education
Some College (No Degree) - Education
Luther College
Decorah, IASkills
- Customer service
- Team collaboration
- Conflict resolution
- Positive attitude
- Creativity
- Organized and efficient
- Life skills development
- Sensory processing support
Certification
- American Red Cross Adult and Baby First Aid/CPR/AED certification (Issued 06/27/2025)
Timeline
Tutor/Peer Academic Coach
Luther College
02.2026 - Current
Accessibility Services Assistant
Luther College
09.2025 - Current
Volunteer
Habitat for Humanity - ReSale
07.2025 - Current
Special Needs Babysitter
Michael Schwarz
06.2023 - Current
Team Member
Culver's Restaurant
12.2022 - 07.2023
Volunteer
Wafer Food Pantry
07.2022 - Current
Some College (No Degree) - Education
Luther College