Sylwia Skawinska
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Revenue Manager
The Pointe Hotel
10.2022 - Current
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Evaluated current and planned occupancy levels, seasonal trends and upcoming special events to determine room pricing and availability.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Front Desk Receptionist
Quail Valley River Club
03.2022 - 09.2022
- Oversaw incoming telephone calls to answer, questions, direct callers and summarized messages for staff.
- Notified staff of arrivals and upcoming meeting times, and scheduled appointments.
- Processed payments for services and updated accounts to reflect new balances.
Assistant Loan Manager
Envoy Mortgage
08.2021 - 08.2022
- Managed 15-30 files monthly for team members and individual loan applications
- Kept loans moving forward with skilled administrative support and proactive handling of different communication and identified documentation issues
- Coordinated loan processing with attorneys, county clerks, and title companies.
Operations Manager
Mendaid Services, LLC
05.2019 - 03.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and maintained relationships with external vendors and suppliers.
- Listened and communicated with customer requests and specifications and made suggestions to appropriately fulfill needs arising before, during, and, after move-in dates
Loan Processor
Envoy Mortgage
06.2014 - 10.2018
- Filed completed packages quickly and efficiently.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Calculated income, assets and liabilities to meet lender requirements.
Sales Consultant
Verizon Wireless
06.2013 - 05.2015
- Introduced and Educated clients in awareness and interest in new products and presented offerings to prospective and established customers
- Demonstrated continued customer support after closing sales.
- Improved existing account profitability by reviewing opportunities, identifying key personnel and building strong connections.
Education
Some College (No Degree) -
Naugatuck Valley Community College
Waterbury, CTSkills
- Risk Assessment
- Data Analysis
- Contract Review and Recommendations
- Google Workspace
- MS Office
- Administrative Support
- Scheduling and Calendar Management
- Data Entry
- Operational Systems
- Spreadsheet Management
- Clerical Support
- Forecasting Management
Languages
Polish
Native or Bilingual
English
Native or Bilingual
Timeline
Revenue Manager
The Pointe Hotel
10.2022 - Current
Front Desk Receptionist
Quail Valley River Club
03.2022 - 09.2022
Assistant Loan Manager
Envoy Mortgage
08.2021 - 08.2022
Operations Manager
Mendaid Services, LLC
05.2019 - 03.2020
Loan Processor
Envoy Mortgage
06.2014 - 10.2018
Sales Consultant
Verizon Wireless
06.2013 - 05.2015
Some College (No Degree) -
Naugatuck Valley Community College