Symantha Baldwin
Beallsville,OH
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Secretary to the General Manager
J&A Excavating and paving LLC
Beallsville, OH
01.2018 - 01.2024
- Answered incoming calls, screened messages and directed them appropriately.
- Greeted visitors in a professional manner and provided assistance as needed.
- Managed the calendar of the General Manager ensuring timely completion of tasks.
- Prepared expense reports for the General Manager on a regular basis.
- Monitored emails sent to the office of the General Manager ensuring timely responses were sent.
Asphalt Lab Technician
Klug Brothers
Moundsville, WV
06.2011 - 01.2016
- Performed quality control tests on incoming and outgoing materials to ensure safety standards were met.
- Prepared samples for analysis by weighing, filtering, or diluting them as needed.
- Recorded data from experiments into detailed lab reports for review by supervisors.
- Operated various analytical instruments such as spectrophotometers and chromatographs to perform chemical analyses of samples.
- Analyzed results of tests using statistical methods to determine accuracy of results.
Education
High School Diploma -
John Marshall High School
Glendale, WV05-2001
Skills
- Machine Maintenance
- Specimen classification
- Issue Troubleshooting
- Workflow Coordination
- Equipment Setup
- Inventory Oversight
- Customer Service
- Email management
- Payroll Administration
Certification
- Asphalt lab tech license
Timeline
Secretary to the General Manager
J&A Excavating and paving LLC
01.2018 - 01.2024
Asphalt Lab Technician
Klug Brothers
06.2011 - 01.2016
High School Diploma -
John Marshall High School
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