Symba Faye
Las Vegas,NV
Summary
Industrious Customer Service Enthusiast offering 8 years of beverage handling expertise eager to add value to your Cocktail Waitress team. Well-versed and dependable in processing accurate sales transactions and providing superior customer service.
Overview
13
13
years of professional experience
Work History
Bra Fitting Expert
Victoria's Secret & Co.
12.2020 - Current
- Enhanced store sales through exceptional customer service and expert knowledge of products.
- Improved customer satisfaction by providing personalized bra fittings and product recommendations.
- Identified opportunities for upselling complementary items such as lingerie accessories or matching sets during fittings, boosting sales figures consistently.
Barista Champion
Starbucks Coffee Company
12.2011 - 12.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
Education
High School Diploma -
Silverado High School
Las Vegas, NV2010
Skills
- Client Relationship Building
- Goal-oriented mindset
- Multi-tasking
- Professionalism and Etiquette
- Teamwork and Collaboration
- POS Experience
- Health and Safety
Timeline
Bra Fitting Expert
Victoria's Secret & Co.
12.2020 - Current
Barista Champion
Starbucks Coffee Company
12.2011 - 12.2019
High School Diploma -
Silverado High School