Symeria Thomas
Spring Valley,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn, and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives, and a strong work ethic to any team.
Overview
6
6
years of professional experience
Work History
Student Worker Ambassador and Records
Grossmont Community College
San Diego, CA
10.2023 - Current
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
Host/Busser
BJ's Restaurant & Brewhouse
La Mesa, CA
06.2019 - 10.2021
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Greeted customers, answered questions and recommended specials to increase profits.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained a friendly attitude towards customers at all times.
Education
Bachelor of Science - Business Administration Emphasizing MIS
San Diego State University
San Diego, CA05-2026
Associate of Arts - Business and Economics
Grossmont College
El Cajon, CA06-2024
Associate of Science - Business Administration
Grossmont College
El Cajon, CA01-2024
High School Diploma -
Monte Vista High School
3230 Sweetwater Springs Blvd, Spring Valley, CA 9106-2019
Skills
- Customer service
- Team collaboration
- Microsoft office
- Microsoft Word
- Effective communication
Timeline
Student Worker Ambassador and Records
Grossmont Community College
10.2023 - Current
Host/Busser
BJ's Restaurant & Brewhouse
06.2019 - 10.2021
Bachelor of Science - Business Administration Emphasizing MIS
San Diego State University
Associate of Arts - Business and Economics
Grossmont College
Associate of Science - Business Administration
Grossmont College
High School Diploma -
Monte Vista High School
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