Symone Bean
Hillister,TX
Summary
Dynamic banking professional with extensive experience at PNC Bank, recognized for exceptional attention to detail and customer relationship development. Successfully improved customer satisfaction by providing tailored banking solutions and efficiently managing high-volume transactions. Proficient in money handling and committed to maintaining confidentiality in all client interactions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bank Teller
PNC Bank
Woodville, TX
11.2023 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
Universal Banker
PNC Bank
Woodville, TX
05.2021 - 11.2023
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
EHS Teacher
Tri-County Community Action
Woodville, TX
09.2016 - 05.2021
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
Education
Associate Of Applied Science - Management Development
Angelina College
Lufkin, TX12.2016
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Data entry efficiency
- Customer relationship development
Certification
Telle Peer Partner Certification
Timeline
Bank Teller
PNC Bank
11.2023 - Current
Universal Banker
PNC Bank
05.2021 - 11.2023
EHS Teacher
Tri-County Community Action
09.2016 - 05.2021
Associate Of Applied Science - Management Development
Angelina College