Summary
Overview
Work History
Skills
Timeline
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Symone Castillo

Fort Worth,TX

Summary

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Overview

1
1
year of professional experience

Work History

Picker/ Packer

Callaway Golf
12.2023 - 07.2024
  • Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
  • Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
  • Expedited warehouse operations during peak periods by staying flexible with work hours and assisting colleagues in completing high-priority tasks.
  • Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
  • Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.

Host

The Blue Goose Cantina
08.2023 - 12.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Skills

  • Packing Efficiency
  • Warehouse Safety
  • Order Accuracy
  • Hand-Eye Coordination
  • Workplace Cleanliness
  • Product Packaging
  • Order Picking
  • Quick Learner
  • Dependable and reliable
  • Heavy Lifting
  • Teamwork and Collaboration

Timeline

Picker/ Packer

Callaway Golf
12.2023 - 07.2024

Host

The Blue Goose Cantina
08.2023 - 12.2023
Symone Castillo