Symone Gilbert
Providence,RI
Summary
- My objective is to assist lending officers with daily duties in order to provide a quality lending experience for prospective and current customers Skills
- De-escalating tense situations
- Handling multiple priorities simultaneously
- Customer service support Strong oral and written communication Attentiveness to detail Adaptability
Overview
7
7
years of professional experience
Work History
Assistant Teacher
Mother's Morning Out Little School
Providence , RI
2017.09 - Current
- Keeping the classroom clean and organized.
- Ensuring children are engaged and meeting applicable milestones for their age group.
- Assist, maintain, and record information for analytical purposes to effectively grow each program.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Created lesson materials, visuals and digital presentations to supplement lesson plans for students ages 18 months-6 years.
Volunteer/Front Desk Receptionist
Festival Ballet Providence
Providence , RI
2016.10 - Current
- Administrative work/ assisted in staging productions.
- Became a donor to the company.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
Welcome Center Representative
East Side / Mt. Hope YMCA
Providence , RI
2016.06 - 2020.10
- Work in a fast- paced environment and deal with the public in a professional manner.
- Maintain composure in adverse situations regarding members.
- Reconcile end of shift money received through the sale of membership, merchandise, camp, program, and childcare registrations.
- Effectively communicate with consumers via telephone, email, online chat and written correspondence.
- Responsible for scheduling meetings between supervisors and members.
Youth Events/ Kids Care Coordinator
East Side / Mt. Hope YMCA
Providence , RI
2014.10 - 2020.10
- Responsible for registering and taking payments for attendees.
- Attend to guests in a courteous and professional manner.
- Schedule appropriate staffing for every event.
- Coordinate with the head of all departments to ensure a successful event.
- Create a family- friendly, quality environment that provides growth in skills, self- awareness, group relations, and character development utilizing games, arts & crafts, and sports activities.
- Gather and maintain the necessary records involving attendance and sign-in/ sign-out sheets.
- Demonstrate and teach the character development values of caring, respect, responsibility, and honesty.
Internship Student
University Of Rhode Island
South Kingstown , RI
2017.04 - 2018.05
- Worked alongside a doctoral candidate.
- Transcribed interviews, conducted qualitative and quantitative analysis.
- Organized and charted data, prepared spreadsheets.
- The final project was showcased at a graduate convention.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Education
B.A - Psychology, Business, Gender And Women’s Studies
The University Of Rhode Island
South Kingstown, RI 2020.05 - 2020.05
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Leadershipundefined
Quote
"I'm the type of person who doesn't hope, dream, or wish for things. I work and work and work."
Lilly Singh
Timeline
B.A - Psychology, Business, Gender And Women’s Studies
The University Of Rhode Island
2020.05 - 2020.05
Assistant Teacher
Mother's Morning Out Little School
2017.09 - Current
Internship Student
University Of Rhode Island
2017.04 - 2018.05
Volunteer/Front Desk Receptionist
Festival Ballet Providence
2016.10 - Current
Welcome Center Representative
East Side / Mt. Hope YMCA
2016.06 - 2020.10
Youth Events/ Kids Care Coordinator
East Side / Mt. Hope YMCA
2014.10 - 2020.10