My objective is to assist lending officers with daily duties in order to provide a quality lending experience for prospective and current customers Skills
De-escalating tense situations
Handling multiple priorities simultaneously
Customer service support Strong oral and written communication Attentiveness to detail Adaptability
Overview
7
7
years of professional experience
Work History
Assistant Teacher
Mother's Morning Out Little School
Providence, RI
2017.09 - Current
Keeping the classroom clean and organized.
Ensuring children are engaged and meeting applicable milestones for their age group.
Assist, maintain, and record information for analytical purposes to effectively grow each program.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Created lesson materials, visuals and digital presentations to supplement lesson plans for students ages 18 months-6 years.
Volunteer/Front Desk Receptionist
Festival Ballet Providence
Providence, RI
2016.10 - Current
Administrative work/ assisted in staging productions.
Became a donor to the company.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Welcome Center Representative
East Side / Mt. Hope YMCA
Providence, RI
2016.06 - 2020.10
Work in a fast- paced environment and deal with the public in a professional manner.
Maintain composure in adverse situations regarding members.
Reconcile end of shift money received through the sale of membership, merchandise, camp, program, and childcare registrations.
Effectively communicate with consumers via telephone, email, online chat and written correspondence.
Responsible for scheduling meetings between supervisors and members.
Youth Events/ Kids Care Coordinator
East Side / Mt. Hope YMCA
Providence, RI
2014.10 - 2020.10
Responsible for registering and taking payments for attendees.
Attend to guests in a courteous and professional manner.
Schedule appropriate staffing for every event.
Coordinate with the head of all departments to ensure a successful event.
Create a family- friendly, quality environment that provides growth in skills, self- awareness, group relations, and character development utilizing games, arts & crafts, and sports activities.
Gather and maintain the necessary records involving attendance and sign-in/ sign-out sheets.
Demonstrate and teach the character development values of caring, respect, responsibility, and honesty.
Internship Student
University Of Rhode Island
South Kingstown, RI
2017.04 - 2018.05
Worked alongside a doctoral candidate.
Transcribed interviews, conducted qualitative and quantitative analysis.
Organized and charted data, prepared spreadsheets.
The final project was showcased at a graduate convention.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Education
B.A - Psychology, Business, Gender And Women’s Studies
The University Of Rhode Island
South Kingstown, RI
2020.05 - 2020.05
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Leadershipundefined
Quote
"I'm the type of person who doesn't hope, dream, or wish for things. I work and work and work."
Lilly Singh
Timeline
B.A - Psychology, Business, Gender And Women’s Studies