Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
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Symone Gilbert

Providence,RI

Summary

  • My objective is to assist lending officers with daily duties in order to provide a quality lending experience for prospective and current customers Skills
  • De-escalating tense situations
  • Handling multiple priorities simultaneously
  • Customer service support Strong oral and written communication Attentiveness to detail Adaptability

Overview

9
9
years of professional experience

Work History

Child Protective Investigator

DCYF
Providence, RI
2022.05 - Current
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.
  • Resolved problems, improved operations and provided exceptional service.
  • Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
  • Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.

Assistant Teacher

Mother's Morning Out Little School
Providence, RI
09.2017 - 05.2021
  • Keeping the classroom clean and organized.
  • Ensuring children are engaged and meeting applicable milestones for their age group.
  • Assist, maintain, and record information for analytical purposes to effectively grow each program.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans for students ages 18 months-6 years.

Volunteer/Front Desk Receptionist

Festival Ballet Providence
Providence, RI
10.2016 - 12.2021
  • Administrative work/ assisted in staging productions.
  • Became a donor to the company.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.

Welcome Center Representative

East Side / Mt. Hope YMCA
Providence, RI
06.2016 - 10.2020
  • Work in a fast- paced environment and deal with the public in a professional manner.
  • Maintain composure in adverse situations regarding members.
  • Reconcile end of shift money received through the sale of membership, merchandise, camp, program, and childcare registrations.
  • Effectively communicate with consumers via telephone, email, online chat and written correspondence.
  • Responsible for scheduling meetings between supervisors and members.

Youth Events/ Kids Care Coordinator

East Side / Mt. Hope YMCA
Providence, RI
10.2014 - 10.2020
  • Responsible for registering and taking payments for attendees.
  • Attend to guests in a courteous and professional manner.
  • Schedule appropriate staffing for every event.
  • Coordinate with the head of all departments to ensure a successful event.
  • Create a family- friendly, quality environment that provides growth in skills, self- awareness, group relations, and character development utilizing games, arts & crafts, and sports activities.
  • Gather and maintain the necessary records involving attendance and sign-in/ sign-out sheets.
  • Demonstrate and teach the character development values of caring, respect, responsibility, and honesty.

Internship Student

University Of Rhode Island
South Kingstown, RI
04.2017 - 05.2018
  • Worked alongside a doctoral candidate.
  • Transcribed interviews, conducted qualitative and quantitative analysis.
  • Organized and charted data, prepared spreadsheets.
  • The final project was showcased at a graduate convention.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.

Education

B.A - Psychology, Business, Gender And Women’s Studies

The University Of Rhode Island
South Kingstown, RI
05.2020 - 05.2020

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Leadershipundefined

Quote

"I'm the type of person who doesn't hope, dream, or wish for things. I work and work and work."
Lilly Singh

Timeline

Child Protective Investigator

DCYF
2022.05 - Current

B.A - Psychology, Business, Gender And Women’s Studies

The University Of Rhode Island
05.2020 - 05.2020

Assistant Teacher

Mother's Morning Out Little School
09.2017 - 05.2021

Internship Student

University Of Rhode Island
04.2017 - 05.2018

Volunteer/Front Desk Receptionist

Festival Ballet Providence
10.2016 - 12.2021

Welcome Center Representative

East Side / Mt. Hope YMCA
06.2016 - 10.2020

Youth Events/ Kids Care Coordinator

East Side / Mt. Hope YMCA
10.2014 - 10.2020

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Symone Gilbert