Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Symone Marquand

Lenoir,NC

Summary

Experienced with animal care and clinical support in veterinary settings. Utilizes skills in assisting with medical procedures and maintaining patient records. Knowledge of animal handling and client communication ensures smooth operations and excellent care.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Color Guard Instructor

Caldwell County School
08.2023 - Current
  • Designed visually appealing uniforms and equipment choices to complement the overall theme of each performance.
  • Developed strong relationships with parents through regular communication about upcoming events, expectations, and their child''s progress.
  • Evaluated individual student progress regularly through video analysis and constructive feedback sessions.

ER Patient Registrar

UNC Caldwell Hospital
01.2025 - Current
  • Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
  • Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
  • Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.

Substitute Teacher

Caldwell County School
10.2023 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Phlebotomist

UNC Caldwell Hospital
12.2023 - 01.2025
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Home Health Aide

Bayada
09.2023 - 06.2024
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.

Server/Waiter

JD Smokehouse
03.2022 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Bartender

High Tide
09.2021 - 02.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Veterinary Assistant

Academy Animal Care
04.2020 - 10.2020
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
  • Prepared animals for surgery, including pre-operative care and post-operative monitoring.

Host

PetSuites of America
08.2020 - 10.2020
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

NT Trucking
01.2013 - 01.2019
  • This was my father’s business and I helped with the paperwork, load information, and all the book work when I wasn’t in school. I would help load the trailer, deal with our customers, assist the customers off load deliveries. I would also help with book keeping and answering phones at the local farm we worked for.

Sales Associate

Belk
10.2017 - 01.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.

Education

High School Diploma -

First Flight
Kill Devil Hills, NC
06-2015

Skills

  • Leadership qualities
  • Choreography expertise
  • Team management
  • Physical fitness
  • Social media promotion
  • Audition preparation

Certification

  • PT - Phlebotomy Technician

Timeline

ER Patient Registrar

UNC Caldwell Hospital
01.2025 - Current

Phlebotomist

UNC Caldwell Hospital
12.2023 - 01.2025

Substitute Teacher

Caldwell County School
10.2023 - Current

Home Health Aide

Bayada
09.2023 - 06.2024

Color Guard Instructor

Caldwell County School
08.2023 - Current

Server/Waiter

JD Smokehouse
03.2022 - 09.2023

Bartender

High Tide
09.2021 - 02.2022

Host

PetSuites of America
08.2020 - 10.2020

Veterinary Assistant

Academy Animal Care
04.2020 - 10.2020

Sales Associate

Belk
10.2017 - 01.2018

NT Trucking
01.2013 - 01.2019

High School Diploma -

First Flight

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