Symonne Larison
Seattle,WA
Overview
8
8
years of professional experience
1
1
Certification
Work History
Art Director
A Space Inside
Seattle, WA
02.2022 - Current
- Contributed to creative process through original ideas and inspiration.
- Promoted events and exhibits via social media, email and other communication methods, boosting attendance
- Managed inventory control, cash control and store opening and closing procedures.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Developed and maintained relationships with artists and clientele.
- Created marketing strategies to increase sales and customer base and maintained gallery social media communication forums.
- Networked at creative events to identify new talent and artistic works in local areas.
- Managed event logistics and operations.
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking and event promotions.
Assistant Manager
MOD Pizza
Seattle, Washington
11.2021 - 03.2022
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Introduced new products or services, increased marketing activities and improved customer service to drive sales.
Receptionist
Regency Nursing Home
Newcastle, WA
09.2021 - 03.2022
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Coordinated catering and set up conference rooms for corporate and client meetings.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Screened visitors and issued badges to maintain safety and security.
Associate
Safeway
Gresham, OR
03.2020 - 03.2021
- Answered incoming telephone calls to provide store, products and services information.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Checked prices and located products for customers.
- Assisted customers with product, promotion and policy information.
- Maintained current and accurate inventory by completing daily cycle counts and monthly audits.
- Reviewed planograms and end cap placements to properly merchandise items.
- Loaded, unloaded and moved heavy products using material loading equipment.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Lead Server/Certified Server Trainer
KingPins Portland
Portland, OR
05.2016 - 03.2020
- Trained new employees on service standards and menu items to improve onboarding processes.
- Resolved guest issues related to food quality, service times and incorrect orders.
- Multitasked effectively to deliver menu items to guests.
- Performed side work such as cleaning, restocking, polishing silverware and preparing tables for next shift.
- Partnered with other servers to manage service to large parties such as receptions and banquets.
- Delivered positive guest experiences to 80 tables through exceptional service.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Instructed new staff members on food handling procedures and service techniques.
- Calculated charges, issued table checks and collected payments from customers.
Supervisor
Chuck E Cheese
Portland, OR
11.2014 - 12.2016
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Resolved customer complaints and adjusted policies to meet changing needs.
- tracked and submitted inventory for flow of work places and operation of store.
- Developed position rotation to support continuous improvement and operator development.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Education
GED -
Seattle Central Community College
Seattle, WASkills
- Money Management
- Customer Service
- Experience in leadership
- Work ethic
- Menu memorization
- Liquor, wine and food service
- Point of Sale (POS) system operations
- Practice management
- Issue and conflict resolution
- Team management
- Event Staffing
- Event Logistics Management
Certification
- king county food handler
- washington alcohol handler
- Certified covid compliance Officer
Timeline
Art Director
A Space Inside
02.2022 - Current
Assistant Manager
MOD Pizza
11.2021 - 03.2022
Receptionist
Regency Nursing Home
09.2021 - 03.2022
Associate
Safeway
03.2020 - 03.2021
Lead Server/Certified Server Trainer
KingPins Portland
05.2016 - 03.2020
Supervisor
Chuck E Cheese
11.2014 - 12.2016
GED -
Seattle Central Community College