Tiffany "Malia" Kimball
South Ogden
Summary
Customer-focused professional with strong interpersonal skills and a commitment to delivering exceptional service. Detail-oriented and experienced in managing challenging situations to achieve positive outcomes. Eager to contribute to an innovative team that values collaboration and a supportive work environment.
Overview
31
31
years of professional experience
Work History
Art Director
Tiffanymalia Art
Ogden
08.2007 - Current
- Lead Artist for TM.A while concurrently operating as co-manager with PK'O Designs
- Coordinated design timelines for multiple projects to ensure on-time delivery.
- Designed promotional materials, including website, marketing materials, and logos, using Adobe Photoshop/Illustrator to enhance brand visibility.
- Created custom orders.
- Managed budgeting processes and coordinated supply needs to optimize resource allocation for multiple projects.
Digital Shopper
Walmart
Riverdale
07.2025 - 11.2027
- Managed online orders and ensured timely fulfillment processes, which included up to 8 orders simultaneously.
- Assisted customers with inquiries in a timely manner
- Listened to customer needs to identify and recommend according to their needs.
Customer Service
DABS
Ogden
07.2022 - 06.2023
- Delivered exceptional customer service, addressing inquiries and resolving issues to enhance customer satisfaction.
- Processed customer transactions accurately and efficiently, ensuring compliance with security protocols during identification verification.
- Monitored product placement and inventory levels, restocking items to maintain availability and support sales.
- Closing down register, reconciling cash and return receipts.
Quality Control Inspector
Autoliv ASP
Ogden
10.2021 - 06.2022
- Conducted inspections on airbag safety for compliance with quality standards.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Assisted in training new inspectors on quality control.
- Maintained work to support safe inspection practices.
- Prepared products for delivery by efficiently packaging and labeling totes.
Inside Sales Representative
Vivint Solar
Orem
08.2015 - 10.2016
- Promoted sales through outbound/inbound calling; consulting with customers to aid selection and setting appointments for consultations/site reviews for products that met needs.
- Delivered superior customer support improving account retention rate.
- Maintained detailed records of customer interactions, orders and account status.
Barista
Starbucks
Lehi
08.1996 - 06.2015
- Began with the company in WA in 1997, and later in Silverdale, WA in 1999 where I was named "Coffee Master" moving to a store in Lehi, UT in 2015.
- Prepared high-quality espresso beverages with consistent techniques and recipes.
- Provided exceptional customer service in a fast-paced environment.
- Assisted in training new baristas.
- Accurately operated cash register efficiently, while assisting customer inquiries accurately.
- Stocked supplies and managed inventory levels.
- Collaborated with team members to create a positive atmosphere for customers and staff.
- Recognized repeat customers and greeted them by name.
Education
Some College (No Degree) - Education
Lewis-clark State College
Lewiston, IDSkills
- Web design
- Quality assurance
- Project management
- Strategic thinking
- Customer relationship management
- Customer engagement
- Time management
- Superb attention to detail
- Effective communication
- Excellent team player
Timeline
Digital Shopper
Walmart
07.2025 - 11.2027
Customer Service
DABS
07.2022 - 06.2023
Quality Control Inspector
Autoliv ASP
10.2021 - 06.2022
Inside Sales Representative
Vivint Solar
08.2015 - 10.2016
Art Director
Tiffanymalia Art
08.2007 - Current
Barista
Starbucks
08.1996 - 06.2015
Some College (No Degree) - Education
Lewis-clark State College