Summary
Overview
Work History
Education
Skills
Additional Information - Accomplishments
Timeline
Generic

Syndi Bivins

Fayetteville

Summary

Operations Management professional with over 13 years of expertise in optimizing inventory systems and enhancing supply chain efficiency. Skilled in quality control, lean management, and logistics planning, achieving significant improvements in order fulfillment accuracy and cost reduction. Passionate about leveraging analytical skills and innovative strategies to drive continuous improvement and operational excellence.

Overview

14
14
years of professional experience

Work History

Operations Supervisor

Dollar General Distribution Center
South Boston
10.2025 - Current
  • Supervised daily warehouse operations to ensure efficient workflow and safety compliance.
  • Trained new team members on operational procedures and safety standards.
  • Coordinated inventory management to maintain optimal stock levels and minimize shortages.
  • Monitored employee performance and provided feedback to promote a collaborative environment.
  • Scheduled staff shifts to align with workload demands and operational priorities.
  • Conducted regular safety audits to identify hazards and enforce compliance measures.
  • Collaborated with management to develop strategies for improving operational efficiency.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.

Operations Supervisor

Tractor Supply Distribution
Macon
02.2022 - 09.2025
  • Oversee a Team of 25 associates operating deep reach and cherry picking equipment. And 55 associates on Electric pallet Jacks order-Fill Pickers in a building of 690,000 square feet in peak season performing at 95% or higher.
  • Knowledge on Kronos, Wms Manhattan, and Sap, Cognic Ops, Microsoft software as well.
  • Coordinate daily operations, improving order fulfillment accuracy by 9%.
  • Implement process improvements
  • Train and mentor staff, fostering collaboration and enhancing team performance. Have fostered 3 employees to join talent development
  • Analyzed replenishment data .
  • Coordinated with cross-functional teams to develop training programs, fostering a culture of continuous improvement and teamwork.
  • Oversaw facility with 125 staff, optimizing operations and inventory management.
  • Implemented Kronos for efficient workforce scheduling, enhancing productivity.
  • Managed 3PL system, ensuring seamless co-pack distribution processes.
  • Managed staffing for 10-20 warehouse temps, ensuring seamless facility collaboration.
  • Enhanced team performance through effective supervision and problem-solving.
  • Facilitated strong partnerships with facility managers
  • Collaborated with clerks to maintain a 100% fill rate and quality loads.
  • Enhanced operational efficiency, resulting in significant improvements.

Production Manager

Quick Box ATL
Atlanta
08.2020 - 01.2022
  • Oversaw daily production activities to ensure efficient workflow and quality standards.
  • Managed team schedules and resource allocation for optimal production output.
  • Implemented process improvements to streamline operations and reduce waste.
  • Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
  • Coached and mentored employees to develop and enhance career skills.

Onsite Supervisor

Flex personnel
Fairburn
01.2020 - 08.2020

Talent recruiter for several distributions centers

  • Conducted initial interviews to assess candidate qualifications and fit.
  • Collaborated with hiring managers to understand staffing needs and role requirements.
  • Maintained candidate relationships throughout the hiring process for engagement.
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines.
  • Assisted in onboarding of new hires by providing orientation materials and training sessions.
  • Monitored employee productivity to provide constructive feedback and coaching.

Shipping Logistic Coordinator

PetSmart Distribution
Newnan
02.2015 - 10.2019
  • Coordinated shipping schedules to ensure timely deliveries and inventory management.
  • Managed documentation for shipments, including bills of lading and customs forms.
  • Communicated with carriers to track shipments and resolve delivery issues promptly.
  • Collaborated with warehouse staff to optimize loading processes and reduce delays.
  • Managed shipping documents to ensure accuracy and compliance with applicable regulations.
  • Prepared bills of lading for outgoing freight shipments according to established guidelines.

Team Leader

Johnson Controls
Atlanta
01.2012 - 12.2015
  • Produce seats and manufactured door panels for Kia And Hyundai vehicles.
  • Quality inspection, safety regulations optimal performance.

Education

Criminal Justice -

Westwood College
Atlanta, Georgia

Store Management -

Merchant Marine Academy

Skills

  • Production Management
  • Warehouse Operations
  • Shipping
  • Inventory Management
  • Supply Chain
  • Microsoft Office
  • Forecasting
  • Forklift
  • Quality Control
  • Team Leadership
  • Process Improvement
  • Performance Monitoring
  • Order Fulfillment
  • Strategic Planning
  • Loss Prevention
  • KPI Tracking
  • Lean Management
  • Risk Management
  • Logistics Planning
  • Distribution Planning

Additional Information - Accomplishments

  • Collaborated with team of 5 in the development of Modular recalculation project
  • Achieved maximum results through effectively helping with developing new hires as well as peers in management
  • Used Microsoft Excel to develop inventory tracking spreadsheets

Timeline

Operations Supervisor

Dollar General Distribution Center
10.2025 - Current

Operations Supervisor

Tractor Supply Distribution
02.2022 - 09.2025

Production Manager

Quick Box ATL
08.2020 - 01.2022

Onsite Supervisor

Flex personnel
01.2020 - 08.2020

Shipping Logistic Coordinator

PetSmart Distribution
02.2015 - 10.2019

Team Leader

Johnson Controls
01.2012 - 12.2015

Criminal Justice -

Westwood College

Store Management -

Merchant Marine Academy
Syndi Bivins