Syndi Chapin
Ellijay,GA
When we know WHY we do what we do, everything falls into place. When we don’t, we have to push things into place.
Simon Sinek
Summary
- Position which will utilize skills and knowledge to help improve the culture and mission of the company HIGHLIGHT OF QUALIFICATIONS
- Over 10 years of managerial experience
- Over 25 years of experience as an educator
- Over 20 years of experience as a consultant
- Able to maintain composure while under pressure
- Excellent reputation for establishing rapport with coworkers and customers
- Enthusiastic and energetic professional who is committed to growth
- Innate ability to understand coworkers and customer needs
Overview
38
38
years of professional experience
Work History
Senior Franchise Operations Manager
Regis Corporation
Minneapolis, MN
01.2004 - Current
Franchise Operations Senior Manager at Regis Corporation will be responsible for effectively understanding and communicating all company initiatives to franchisees across all brands. Senior Manager will also lead other critical projects within company’s growing franchise operations division. This role, reporting to Franchise Director, will be responsible for establishing and continuously fostering strong relationships to effectively impact franchisees’ business performance and provide support in specific business areas.
Operations Analyst
Hair Color Xperts
Omaha, NE
01.2003 - 01.2004
Salon Service Educator/manager
Wella Corporation
Woodland Hills, CA
01.1999 - 01.2003
Color Educator
Marianna
Omaha, NE
01.1995 - 01.1999
Sales/Marketing
Connella
Omaha, NE
01.1994 - 01.1999
Cosmetologist
Haircutters
Auburn, NE
01.1994 - 01.1999
Salon Manager/Cosmetologist
Hair Salons
Omaha, NE
01.1986 - 01.1994
Skills
- Traveled throughout United States and Canada as educator and consultant
- Nurture and grow positive relationships with coworkers and business owners
- Skilled at involving coworkers in creative process and maintaining their enthusiasm
- Demonstrated consistent ability to increase sales
- Managed teams
- Managed business and processes
- Interview and hire staff
- Conducted weekly performance reviews with employees to monitor progress and motivate
- Listened to coworker and customer concerns, addressed issues, and offered solutions
- Assisted in writing scripts and appeared in several trade videos and photo shoots
Timeline
Senior Franchise Operations Manager - Regis Corporation
01.2004 - Current
Operations Analyst - Hair Color Xperts
01.2003 - 01.2004
Salon Service Educator/manager - Wella Corporation
01.1999 - 01.2003
Color Educator - Marianna
01.1995 - 01.1999
Sales/Marketing - Connella
01.1994 - 01.1999
Cosmetologist - Haircutters
01.1994 - 01.1999
Salon Manager/Cosmetologist - Hair Salons
01.1986 - 01.1994
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