Synnaca Wilson
San Antonio,TX
Summary
Highly skilled Housekeeping Cleaner with experience in maintaining private households and commercial establishments in a clean and orderly manner. Competent in inspecting areas upon completion of duties to ensure all items are properly cleaned. Customer service-oriented Retail Associate with knowledge of current sales, promotions, and policies regarding payment, returns, and exchanges. Strong problem-solving skills and effective communication.
Overview
5
5
years of professional experience
Work History
Housekeeping Cleaner
Eilan Hotel & Spa
San Antonio, TX
06.2021 - 07.2024
- Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner
- Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming
- Highly skilled at following established protocols for housekeeping tasks
- Competent in inspecting areas upon completion of duties to ensure all items are properly cleaned
Customer Service Representative
Spectrum
San Antonio, TX
03.2019 - 11.2021
- Handled customer complaints and inquiries in a courteous and efficient manner
- Utilized problem-solving techniques to identify solutions for complex customer inquiries
- Developed strong customer relationships and loyalty through effective communication
- Responded to telephone inquiries and complaints following standard operating procedures
Sales Associate
Guess
San Antonio, TX
07.2020 - 06.2021
- Utilized problem-solving skills to resolve customer inquiries or complaints in an efficient manner
- Maintained knowledge of current sales, promotions, and policies regarding payment, returns, and exchanges
- Provided excellent customer service and support to customers in a fast-paced retail environment
Education
High School Diploma -
Madison High School
San Antonio, TX06-2020
Skills
- Energetic self-starter
- Team Player
- Product Sales
- Knowledge of merchandising
- Customer service-Oriented
- Communication
- Customer service
- Cleaning and organizing
- Housekeeping
Languages
English
Professional
Timeline
Housekeeping Cleaner
Eilan Hotel & Spa
06.2021 - 07.2024
Sales Associate
Guess
07.2020 - 06.2021
Customer Service Representative
Spectrum
03.2019 - 11.2021
High School Diploma -
Madison High School
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