Summary
Overview
Work History
Education
Skills
Timeline
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Synnea Bonner

San Diego,CA

Summary

Seasoned Lead CNA/Concierge with a proven track record at Brighton Place San Diego, showcasing expertise in complex problem-solving and compassionate communication. Excelled in enhancing patient care and team collaboration, significantly improving patient satisfaction. Skilled in end-of-life care and adept at conflict resolution, embodying a patient-first approach in all facets of healthcare provision.

Overview

8
8
years of professional experience

Work History

Lead CNA/Concierge

Brighton Place San Diego
San Diego
02.2022 - Current
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.

Weekend Receptionist

Brighton Place San Diego
San Diego, CA
02.2022 - Current
  • Coordinated with other departments to ensure efficient workflow processes.
  • Resolved customer complaints in a professional manner.
  • Assisted with the setup of meeting rooms and conference facilities.
  • Checked in guests at the reception desk upon arrival.
  • Answered phone calls, responded to inquiries and took messages.

Cashier(IN SEASON)

Petco Park
San Diego , CA
09.2017 - Current
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Stocked shelves with merchandise when needed.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Greeted customers promptly and responded to questions.

CNA

Alvarado Hospital
San Diego, CA
10.2016 - 01.2022
  • Administered daily hygiene assistance to post-surgery patients.
  • Recorded changes in patient conditions, communicating updates to nurse.
  • Enhanced versatility by working in Med-surg, ICU, and Psych departments.

Education

CNA/RNA - Medical

San Diego Medical College
San Diego, CA
01-2016

Associate of Science - Psychology

Southwestern College
Chula Vista, CA

Skills

  • Complex Problem-solving
  • End-of-life care
  • Patient advocacy
  • Conflict resolution
  • Compassionate communication
  • Team collaboration
  • Active listener

Timeline

Lead CNA/Concierge

Brighton Place San Diego
02.2022 - Current

Weekend Receptionist

Brighton Place San Diego
02.2022 - Current

Cashier(IN SEASON)

Petco Park
09.2017 - Current

CNA

Alvarado Hospital
10.2016 - 01.2022

CNA/RNA - Medical

San Diego Medical College

Associate of Science - Psychology

Southwestern College
Synnea Bonner