Synthia Elm
Lakeville,MN
Summary
Experienced Stylist with 30 years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use a variety of tools and products to achieve desired outcomes. Wide rang of clients of all ages and backgrounds. Love caring for clients and hearing about their daily lives.
Always wanted a role in the medical field and now is the time.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Hairstylist
Self-employeed
Burnsville, MN
06.2020 - Current
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Mixed pigments and used proper techniques to achieve desired color.
- Recorded notes for future reference about customer preferences and services delivered.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Managed thousands of clients and there needs.
Hairstylist Booth Renter
Self-employeed
Burnsville, MN
01.2012 - 05.2020
- Educated customers on products to maximize benefits.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Processed payments, entering sales in register for prompt customer service.
- Mixed pigments and used proper techniques to achieve desired color.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Organized sales area and work station to showcase products and boost sales.
- Recorded notes for future reference about customer preferences and services delivered.
- Distributed business cards outside of salon to generate new business.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Serviced high-profile clients with intricate coloring and highlighting techniques.
- Designed individualized plans to assist customers in healing damaged or dry hair.
Hairstylist
Spalon Montage
Edina, MN
01.1996 - 10.2012
- Educated customers on products to maximize benefits.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Mixed pigments and used proper techniques to achieve desired color.
- Recorded notes for future reference about customer preferences and services delivered.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Distributed business cards outside of salon to generate new business.
- Serviced high-profile clients with intricate coloring and highlighting techniques.
- Developed many relationships
Education
Some College (No Degree) - Business
Norrthwestern University
St Paul, MNSome College (No Degree) - Business
Dominican University
River Forest, ILNA - CNA
Heart Cert NA
Eagan, MN05.2022
Cosmotology -
Pivot Point Academy - Bloomingdale
Bloomingdale, IL03.1992
Skills
- Customer consultation
- Texturizing services specialist
- Cosmetology
- Outstanding client retention
- Trend expert
- Hair maintenance expert
- Scalp treatments
- Highlights and lowlights
- Relationship building and management
- Sales expertise
- MN Licensed Cosmetologist
- Advanced communication skills
- Color principles
- Makeovers
- Highly motivated self-starter
Certification
- heart Cert NA Student, test on June 3rd
Timeline
Hairstylist
Self-employeed
06.2020 - Current
Hairstylist Booth Renter
Self-employeed
01.2012 - 05.2020
Hairstylist
Spalon Montage
01.1996 - 10.2012
Some College (No Degree) - Business
Norrthwestern University
Some College (No Degree) - Business
Dominican University
NA - CNA
Heart Cert NA
Cosmotology -
Pivot Point Academy - Bloomingdale
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