Synthia Mosley
LAS VEGAS,Nevada
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Brand Ambassador
ESM Pros
Palm Springs, CA
02.2024 - 02.2024
- Promoted positive company image through superior customer service experiences.
- Gathered customer feedback for product development purposes.
- Communicated regularly with team members regarding progress updates on projects.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
- Provided customer service support during promotional events or when needed.
- Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
- Shared feedback and ideas with management to improve processes.
Brand Ambassador
A Vegas Expression
Las Vegas, NV
02.2024 - 02.2024
- Conversed with customers to share information about products and services.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
- Provided customer service support during promotional events or when needed.
- Shared feedback and ideas with management to improve processes.
- Attended trade shows, conferences, and other marketing events as a representative of the company.
Brand Ambassador
Manpower Staffing
Las Vegas, NV
01.2024 - 01.2024
- Promoted positive company image through superior customer service experiences.
- Gathered customer feedback for product development purposes.
- Communicated regularly with team members regarding progress updates on projects.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
- Provided customer service support during promotional events or when needed.
- Maintained an up-to-date knowledge base on current industry developments.
- Shared feedback and ideas with management to improve processes.
Brand Ambassador
Manpower Staffing
Las Vegas, NV
01.2024 - 01.2024
- Monitored production lines to ensure accuracy of product quality, quantity, and timing.
- Managed daily staff rotations and ensured workers were in their assigned positions.
- Developed strategies for improving operational efficiency and productivity.
- Assisted other departments during peak periods or when additional support was required.
Line Management
A Vegas Expression
Las Vegas, NV
01.2024 - 01.2024
- Worked closely with other members of the team to meet deadlines and goals set by management.
- Demonstrated proper work practices to accomplish key performance indicators.
- Reported any incidents or injuries immediately to supervisors.
Ticket Scanner
Trade Show Temps
San Diego, CA
12.2023 - 12.2023
- Scanned tickets using a hand-held scanner to verify validity of admission.
- Collaborated with other staff members to ensure smooth operations during peak hours.
- Provided directions within the venue upon request.
- Greeted customers entering the venue and provided instructions on scanning tickets.
- Received feedback from customers regarding their experiences at the venue.
- Verified that all bags were in compliance with safety regulations prior to entry.
Ticket Scanner
Manpower Staffing
Las Vegas, NV
11.2023 - 11.2023
- Collaborated with other staff members to ensure smooth operations during peak hours.
- Greeted customers entering the venue and provided instructions on scanning tickets.
- Monitored crowd control and identified potential security risks.
- Ensured compliance with local laws regarding age restrictions at certain events.
- Managed customer flow by directing patrons to proper seating areas and entrances.
- Provided assistance to disabled guests as needed.
- Responded promptly to customer inquiries about events, policies, and procedures via phone, email, and in person.
Event Assistant
Pride Staffing
Las Vegas, NV
10.2023 - 10.2023
- Provided customer service assistance before, during, and after events.
- Created detailed timelines and checklists to ensure smooth operation of events.
- Communicated effectively with vendors regarding needs for specific services related to an event.
- Worked closely with other departments to ensure seamless integration of activities between different areas of responsibility.
- Collaborated with colleagues on developing innovative ideas for enhancing guest experience at future events.
- Monitored event progress to identify potential risks or issues that could arise.
- Ensured compliance with safety regulations and local laws during events.
Access Control Specialist
Manpower Staffing
Las Vegas, NV
08.2023 - 08.2023
- Advised staff members on appropriate steps they should take if they encounter any problems while using their credentials to gain entry into secured areas.
- Assisted customers with inquiries, requests and complaints regarding access control systems.
- Responded to emergency situations involving access control systems as needed.
Transportation Associate
ESM Pros
Las Vegas, NV
08.2023 - 08.2023
- Ensured compliance with all state, federal, and local regulations regarding transportation operations.
- Prepared reports summarizing activities such as daily trips taken, miles logged, fuel expenses incurred.
- Verified completion of paperwork required for pickups and deliveries according to company policies.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Used wheelchairs, seat chairs and gurneys to move patients.
Office Floater
ESM Pros
Las Vegas, NV
07.2023 - 07.2023
- Provided administrative support to various departments within the organization.
- Responded promptly to customer inquiries regarding products or services offered by the organization.
- Ensured that all safety regulations were followed within designated areas of responsibility.
- Greeted visitors, provided information, directed inquiries to appropriate personnel, and managed incoming calls.
- Collaborated with colleagues across departments to ensure smooth operation of daily tasks.
Education
High School Diploma -
Lincoln High School
Tacoma, WA06-1986
Skills
- Business Growth
- Brand Awareness
- Customer Relations
- Sales
Timeline
Brand Ambassador
ESM Pros
02.2024 - 02.2024
Brand Ambassador
A Vegas Expression
02.2024 - 02.2024
Brand Ambassador
Manpower Staffing
01.2024 - 01.2024
Brand Ambassador
Manpower Staffing
01.2024 - 01.2024
Line Management
A Vegas Expression
01.2024 - 01.2024
Ticket Scanner
Trade Show Temps
12.2023 - 12.2023
Ticket Scanner
Manpower Staffing
11.2023 - 11.2023
Event Assistant
Pride Staffing
10.2023 - 10.2023
Access Control Specialist
Manpower Staffing
08.2023 - 08.2023
Transportation Associate
ESM Pros
08.2023 - 08.2023
Office Floater
ESM Pros
07.2023 - 07.2023
High School Diploma -
Lincoln High School
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